Genpact Walkin Drive Interview For Freshers – Customer Service Jobs

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Genpact Walkin Drive Interview : Good News for the candidates who are looking for Jobs In Genpact. Genpact Recruiting Fresher and Experience Candidates for Multiple Positions in Multiple Locations. Genpact is one of the country’s largest private bank that providing its services around the world. The detailed information that is Eligibility, Job Description, Address details, Company Profile are mentioned in the below sections of this post.

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Genpact Walkin – More Information

Job Description For Genpact :

Responsibilities

Customer Service -Non voice roles
Provide resolution to maintain standards of quality.
Review content and provide resolution based on prescribed guidelines.
Recognize trends and patterns and raise issues timely.
Provide insights to help improve the support to the users.
Maintain a thorough understanding of process and policies.
Provide excellent customer service to our customers.

Customer Service Voice roles

Respond to customer queries and customer’s concern
Provide support for data collection to enable Recovery of the account for end user.
Maintain a deep understanding of client process and policies
Reproduce customer issues and advance product bugs
Provide excellent customer service to our customers

Qualifications we seek in you

Minimum qualifications
Graduate (Any Discipline except Law)
Freshers are eligible
Candidates with previous exp.(upto 1 year) in customer service roles can also appear for interview,

Preferred qualifications

Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach
Excellent proficiency with written English and with neutral English accent
You should be able to work on a flexible schedule (including weekend shift)

Walkin Date: 9th December 2024

Walkin Time: 10:00 AM – 3:00 PM

Venue Details :

Sankethika Vidya parishad Engineering College,
Behind YSR International Cricket Stadium,
PM palem, Visakhapatnam.

Genpact Profile:

Genpact  is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM. We deliver value to our clients in two ways – through digital-led, domain-enabled solutions that drive innovation, and through intelligent operations enabled by digital that design, transform and run clients’ operations. Our approach is continually refined in one of the world’s largest digital process sandboxes, where we test and improve thousands of processes. For two decades, first as a General Electric division and since 2005 as an independent company, we have been passionately serving our clients. We generate impact for clients from the Fortune Global 500 and beyond, and employ over 77,000 people in more than 20 countries, with key offices in New York City, Palo Alto, London, and Delhi. For additional information, visit www.genpact.com. Follow Genpact on LinkedIn, Twitter, YouTube, and Facebook.

Official Website : Click Here

Company Address:
ICA Gandhinagar 201,second floor,Meghmalhar complex sector 11,Gandhinagar Gujarat 382011

Important Note :

If you are interested to know more about the Cognizant Walk-in Drive For Freshers & Experience 2024, you can login to the official website of the Company. Candidates are advised to stay connected to our web portal to get the latest notification about all the Recruitments.