Genpact Virtual Drive For Freshers ( Video Call Interview )

Genpact Virtual Drive For Freshers

Experience : 0 – 1 Years

Qualifications : Graduate in Commerce

Job Location : Hyderabad( Uppal )

Salary : Not Disclosed

Job Description :

Genpact Virtual Drive for Collection roles – Voice Process on 3rd April 2025 – Hyderabad

• Date: 3rd April 2025
• Time: 11.30 AM to 1 PM
• Venue: Microsoft Teams Meeting
• MS Teams Meeting ID: 448 458 965 346
• MS Teams Passcode: 2ya2Mi3B
• Location Uppal, Hyderabad
• Shift: Night Shit

Note: Please keep your Original Aadhar card & E-Aadhar card with you while appearing for virtual Interview

Key Responsibilities :

• Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc.
• Respond to email /phone queries on disputed invoice
• Research and analyze the disputes/deductions in ERP
• Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution
• Find opportunities and recommend solutions for process and automation improvements
• Daily reporting of individual portfolios to supervise and supervise the past dues
• Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact
• Work as a standout colleague to process any ADHOC request in a timely manner.
• Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, effectively and professionally.
• Raise problems to senior staff members and or management as appropriate.

Required Skills :

• Commerce Graduate
• Excellent Communication Skills (verbal and written)
• Accounting Knowledge

Minimum Qualifications :

• Good customer handling skills
• High Energy level
• Effective probing skills and analyzing / understanding skills

Walk-in Drive Details Here: