NTT Data Walk-in Drive For Helpdesk Associate / Senior Associate

NTT Data Walk-in Drive For Helpdesk Associate / Senior Associate

Experience : 1 – 4 Years

Qualifications : Any Graduate

Job Location : Bangalore

Salary : RS 2.5 – 5.5 Lacs P.A

Job Description :

“NTT DATA- Helpdesk Associate/Senior Associate – Looking for Immediate Joiners ”

• Good English Communication is a MUST.
• The candidate should be a graduate or must have completed 15 years of education.
• Job Location: Bangalore (WFO)
• Salary+ Allowance+ Cab
• Permanent Role
• 5 Days Working + 2 Week Off

Role & Responsibilities :

Provide exceptional IT Service Desk support, guidance and training to end-users for various IT devices, applications or processes.

• Record, Update and Escalate Support issues to the next level in a timely manner.
• Support all IT onboarding activities for end-users •
• Work with our internal IT Teams on system testing, integration and maintenance. •
• Engage in discovery of new IT business tools, to support our business users as well as our internal IT Team.
• Seek, Suggest, Evaluate and implement process and Technology improvements. •
• Willing to learn & grow in other IT Business areas

Requirements for this role include :

• Excellent English written and verbal communication skills.
• Exceptional customer service skills.
• Great Team player
• Great communication skills, comfortable working with various stakeholders
• Strong troubleshooting skills, bug finding, and resolution
• Ability to work independently within a diverse global team
• IT software and hardware troubleshooting knowledge and skills (Win 10, MacOS, iOS, Android, Google Suite and Microsoft Environment)

In addition, preferable skills and behaviors include :

• Knowledge in First Level Support for Business applications as Oracle, Workday, BI, Agile, etc.
• Knowledge in Desktop Support
• Familiar with ITIL Concepts and Processes. Possesses knowledge of Microsoft Applications like MS Visio MS Excel & MS Power point etc.

Preferences : Optional (nice-to-haves)

• Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do – ITIL foundation certified Flexible Willing to work in a Rotational 24*7

Perks and Benefits :

• Health Insurance Covered up to 5 Lak
• Cab Facilities available
• Time – Off Benefits
• Wellness Benefits

Register your name for the Walk in interview on 10th April from 3PM to this given mail id Niveditha.cg@nttdata.com

Walk-in Drive Details Here: