Wipro Walk-in Drive For Freshers / Experienced

Wipro Walk-in Drive For Freshers

Wipro is conducting a walk-in drive for the position of Customer Service Representative On May 22nd, 2025 in Gurgaon. This opportunity is open to candidates with 0 – 3 years of experience and requires a Any Graduate or a related qualification. Wipro Walk-in Drive For Freshers About more details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.

Experience : 0 – 3 Years

Qualifications : B.Com, B.A, BCA, BBA, BHM, BSc / Full time MBA, BE, and B.Tech

Job Location : Gurgaon

Salary : RS 50,000 – 3.0 Lacs P.A

Job Description :

Customer Service Representative for UK Process

We are looking for Voice Process – Inbound (International) who has prior experience in international UK voice process. Freshers are also welcome with excellent communication skills

Job Location: Gurgaon

5 Days Work from Office (One side transport)

Work Experience : 0-36 months

Job Details :

• Customer service through calls.
• Ensure timely and accurate service delivery at defined productivity levels.
• Build client and domain knowledge to be able to deliver resolution in the first conversation.
• Ensure adherence to client Service Level Agreements (SLAs) like customer satisfaction, service level, handle time and customer effort.
• Maintain internal and client level delivery quality on calls, chats and email conversations.
• Adhere to customer service attendance and accountability policies.
• Execute issue / query resolution and ensure proper documentation and follow-up.
• Identify, share and support operational improvements.

Relevant Experience :

• Excellent communication skills.
• Should be flexible to work in rotational shifts.
• Proficient in computer usage and basic knowledge of MS Office.
• Defined career roadmap that offers growth opportunities.
• Performance based incentive program.
• Investment in talent development and skills enhancement.
• Work life balance with any 5-day work week.
• Collaborative environment with best-in-class professionals.

Category : International customer service Voice

Working Conditions : Flexibility to work in 24*5 shifts (5 days working)

Education Skills :

• Graduate in B.Com, B.A, BCA, BBA, BHM, BSc (except B.Sc IT, Stats, Math Hons. and Eco. Hons.)
• Full time MBA, BE, and B.Tech graduates should have minimum 6 months of BPO experience
• B.Tech And MBA Freshers are not Applicable

NOTE : Interested candidates can share their profile directly at yatharth.srivastava1@wipro.com with subject line ” Application for CSR – UK Voice Process”

Walk-in Drive Details Here: