Sutherland Walk-in Drive For Freshers
Sutherland is conducting a walk-in drive for the position of Customer Service Associate On November 1st to 28th, 2025 in Navi Mumbai. This opportunity is open to candidates with 0 to 5 years of experience and requires a HSC (12th pass) or a related qualification. Sutherland Walk-in Drive About more details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
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Company Name: Sutherland
Job Role: Customer Support Associate – Semi Voice / Blended process
Experience: 0 to 5 Years
Qualifications: HSC (12th pass)
Job Location: Thane, Navi Mumbai, Mumbai (All Areas)
Salary: RS 2.5 – 3.5 Lacs P.A.
Job Description:
Sutherland Walk-in Drive For Freshers
- Job Title: Customer Support Associate Semi Voice / Blended process
- Location: Airoli, Navi Mumbai.
- Interested candidate can apply here or share resume to syed.muzammil@sutherlandglobal.com
Eligibility:
- HSC (12th pass) and above
- BE & B.Tech candidates are not eligible.
- Excellent communication is mandatory
- Fresher & Experience both can apply
Process: Cargo process – 70% Email & 30% Voice
Job Details:
We are hiring for a customer support team. This role involves responding to customer queries via Email and calls channels with accuracy, professionalism, and efficiency.
Responsibilities:
- Manage incoming customer queries through email & calls
- Provide clear, accurate, and professional responses.
- Maintain proper documentation of interactions in the system.
- Collaborate with the team to resolve customer issues quickly.
- Follow process guidelines and meet quality standards.
Requirements:
- HSC pass / Undergraduate (pursuing or completed).
- BE/B.Tech candidates not eligible.
- Good written communication skills in English.
- Basic computer knowledge and good typing speed.
- Willing to work in rotational shifts
- Immediate joiners preferred.
Work Mode: On-site / Work from Office (Airoli) 5 days working, 2 days off NOTE : Immediate joiners only
Interested candidate can apply here or share resume to syed.muzammil@sutherlandglobal.com
Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com