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Genpact Walkin : Good News for the candidates who are looking for Jobs In Genpact. Genpact Recruiting Fresher and Experience Candidates for Multiple Positions in Multiple Locations. Genpact is one of the country’s MNC Company that providing its services around the world. The detailed information that is Eligibility, Job Description, Address details, Company Profile are mentioned in the below sections of this post.
Work From Home | Software | Walkins : APPLY NOW
Genpact Walkin – More Information
| Company Name | Genpact |
| Designation | Customer Service |
| Qualification | Any Graduate |
| Experience | Freshers |
| Job Location | Hyderabad |
| Employment Type | Full Time |
| Category | Walkin |
| Functional Area | Customer Success, Service & Operations |
| Industry | BPO / Call Centre |
| Salary | Not Disclosed |
| Walkin Date | 9th January 2025 |
Job Description For Genpact :
Responsibilities :
Customer Service -Non voice roles
Provide resolution to maintain standards of quality.
Review content and provide resolution based on prescribed guidelines.
Recognize trends and patterns and raise issues timely.
Provide insights to help improve the support to the users.
Maintain a thorough understanding of process and policies.
Provide excellent customer service to our customers.
Customer Service Voice roles :
Respond to customer queries and customer’s concern
Provide support for data collection to enable Recovery of the account for end user.
Maintain a deep understanding of client process and policies
Reproduce customer issues and advance product bugs
Provide excellent customer service to our customers
Qualifications we seek in you :
Minimum qualifications
Graduate (Any Discipline except Law)
Freshers are eligible
Candidates with previous exp.(upto 1 year) in customer service roles can also appear for interview,
Preferred qualifications :
Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach
Excellent proficiency with written English and with neutral English accent
You should be able to work on a flexible schedule (including weekend shift)
Walkin Date: 9th January 2025
Walkin Time: 11:00 AM – 1:00 PM
Venue Details :
ICA Edu Skills, Plot 46, Shivam Apartment,
Next to Ramson Building,
Opposite to Vanshdhara Hospital Dhantoli,
Nagpur, Maharashtra Pin code 440012
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Genpact Profile:
Genpact is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM.
Official Website : Click Here
Important Note :
If you are interested to know more about the Genpact Walk-in Drive For Freshers & Experience 2024, you can login to the official website of the Company. Candidates are advised to stay connected to our web portal to get the latest notification about all the Recruitments.
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