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Tech Mahindra is conducting a walk-in drive for the position of Customer Support Associate On April 25th to May 4th, 2025 in Kolkata. This opportunity is open to candidates with 0 – 1 years of experience and requires a 12th Pass or a related qualification. Tech Mahindra Walk-in Drive For Freshers About more details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
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Tech Mahindra Walk-in Drive For Freshers
Experience : 0 – 1 Years
Qualifications : 12th Pass
Job Location : Kolkata( Rajarhat, New Town )
Salary : RS 1.75 – 2.0 Lacs P.A
Job Description :
“Kickstart your career as a Customer support Associate”
Freshers are most welcome.
- Job Title : Customer Support Associate
- Qualifications : Minimum 12th Pass
- Shift and Working Days : Rotational, 6 days a week.
Roles and Responsibilities :
- Provide exceptional customer support through calls to resolve customer queries and concerns.
- Handle domestic voice process activities such as answering customer inquiries, addressing issues, and providing solutions.
- Work closely with internal teams to ensure seamless resolution of complex issues.
- Maintain accurate records of all interactions with customers using CRM software.
- Meet performance targets set by the company for quality metrics like AHT, Shrinkage, Attrition etc.
Desired Candidate Profile :
- 0-1 year of experience in BPO industry (customer support) preferred but not mandatory.
- Excellent communication skills in English language required; ability to work effectively in a fast-paced environment.
- Ability to adapt quickly to new processes and technologies; strong problem-solving skills essential.
Benefits :
- Competitive salary and performance incentives
- Paid training and career growth opportunities
- Dynamic and inclusive work environment
- PF and ESIC
- Cab Facilities during odd hours.
Ready to start your journey with Tech Mahindra?
Send your updated resume to – sb00702719@techmahindra.com
Contact Person – HR Sumana
Contact Number- 7074931295
Walk-in Drive Details Here:
| Tomorrow Walk-in Interviews | ||
| Capgemini | 28th April 25 | Venue Details |
| Jio | 28th April 25 | Venue Details |
| HDFC Babk | 27th-30th April 25 | Venue Details |
| Wipro | 25th-30th April 25 | Venue Details |
| upGrad | 26th-30th April 25 | Venue Details |
| More Walk-in Interviews | ||
Interview Date : 26th April to 4th May 2025
Interview Time : 10:30 AM to 04:00 PM
Venue Details:
Tech Mahindra, Tower-B, 3rd Floor,
DLF 2, Rajarhat, Newtown, Kolkata-700156
Landmark- Oppsosite of Gitanjali TCS
DLF 2, Rajarhat, Newtown, Kolkata-700156
Landmark- Oppsosite of Gitanjali TCS
Contact Person : Sumana ( 7074931295 )
For More information about the Tech Mahindra Walk-in Drive For Freshers, Visit this Page and Follow our www.freshersindia.in Website Regularly.
