Sutherland Walk-in Drive for Graduates as AR Caller Positions – Sutherland Interviews

Job Role: AR Caller

Experience: 1 – 3 Years

Qualifications: Any Graduate

Job Location: Chennai

Salary: Rs.3,50,000/- to Rs.5,00,000/-

Job Description:

Key Responsibilities

• Follow up with insurance companies by phone and email on pending claims to ensure timely resolution and payment.
• Investigate and resolve rejected or underpaid claims by identifying issues and initiating appeals or corrections.
• Collaborate with billing, coding, and finance teams to address discrepancies and ensure accurate claim submission.
• Maintain detailed and accurate records of all communications, claims, and actions taken in the billing system.
• Analyze trends in claim rejections and delays to suggest improvements in billing and collection processes.
• Ensure compliance with HIPAA regulations and other healthcare industry standards in all communications and documentation.
• Provide professional responses to patient inquiries regarding billing and claims issues.
• Achieve daily and monthly accounts receivable collection goals through proactive claim follow-up and issue resolution.
• Escalate unresolved or complex claims to the appropriate departments for further investigation.
• Stay informed about insurance policies, billing procedures, and industry regulations to enhance efficiency and accuracy.

Desired Candidate Profile:

• Should be a complete Graduate.
• Comfortable to Sign a Retention Period.
• Minimum of 1+ years of experience in physician revenue cycle management and AR calling.
• Basic knowledge of claim form 1500 and other healthcare billing forms.
• Proficiency in medical coding tools such as CCI and McKesson.
• Familiarity with payer websites and their processes.
• Expertise in specialties including cardiology, radiology, gastroenterology, pediatrics, orthopedics, emergency medicine, and surgery.
• Understanding of Clearing House systems like Waystar and e-commerce platforms.
• Excellent communication skills.
• Comfortable to Work in Night Shifts.
• Ready to join immediately

Perks and Benefits

• Provides Night shift Allowance
• Saturday and Sunday Fixed Week Offs.
• Self-transportation bonus upto 3500.

Interested Candidates can drop their updated CV :
Peter : paul.peter@sutherlandglobal.com – 7358785671
Sandhiya – sandhiya.haridass@sutherlandglobal.com – 7550106180