Sutherland is conducting a walk-in drive for freshers/exp as Process Executive positions in Bhopal Location. This opportunity is open to all graduates. For more details regarding the walk-in interview, including the specific venue and timing, please refer to the additional sections provided.
Company Name: Sutherland
Job Role: Process Executive
Experience: 0 – 5 Years
Qualifications: Any Graduate
Job Location: Bhopal
Salary: Best in Industry
Job Description:
We are hiring Customer Support Associates for our International Non Voice process. The ideal candidate should possess excellent communication skills, a customer-centric approach, and the ability to resolve customer queries efficiently through live chat while maintaining high service quality. Typical responsibilities for chat support roles include handling customer queries via chat, resolving issues promptly.
Key Responsibilities
- Handle customer queries through live chat, email or SMS in a timely and professional manner
- Provide accurate information and resolve customer concerns effectively.
- Maintain high customer satisfaction and quality standard
- Meet productivity and quality KPIs.
Eligibility Criteria
- Excellent written English communication skills.
- Good typing speed and basic computer knowledge
- Willingness to work in rotational night shifts.
Preferred Skills
- Strong problem solving ability.
- Customer-focused attitude.
- Ability to multitask in a fast-paced environment.
Benefits
- 5-day working week.
- Career growth opportunities
- Cab facilities for night shifts
Sutherland never requests payment or favors in exchange for job opportunities. Report suspicious activity immediately to TAHelpdesk@sutherlandglobal.com
Walk-in Drive Details Here:
Interview Date: 13th to 31st Oct 2026
Interview Time: 12:00 PM – 6:30 PM
Venue Details:
IT Building, 2nd Floor,
Plot No. C-4, IT Park, Badwai,
near Gandhi Nagar, Airport Road,
Bhopal, 462033
Contact – Nikita Mirchandani ( 7089367699 )
About Sutherland Company:
Sutherland is a global digital transformation and business process outsourcing company that was founded in 1986. It offers a range of services, including AI, automation, analytics, and cloud engineering, to help companies improve customer experiences and optimize operations. Headquartered in Rochester, New York, Sutherland has a global presence with numerous offices and operations worldwide.