HDFC Bank is conducting a walk-in drive for Freshers/Exp as Virtual Customer Care Positions in Chennai, Coimbatore Locations. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Company Name: HDFC Bank
Job Role: Virtual Customer Care
Experience: 1 – 5 Years
Qualifications: Any Graduate
Job Location: Chennai, Coimbatore
Salary: Best in Industry
| WORK FROM HOME JOBS | ||
|---|---|---|
| Data Entry (WFH) | Rs.50,000/- | Apply Here |
Job Description:
Role & responsibilities
- Respond to customer first contact resolution mails received at designated customer service id as per agreed business TAT
- Responsible to identify NFCR cases and follow up with the concerned business unit for adequate resolution
- To ensure adherence to all laid down process while responding to customer mails
- Responsible to provide complete and accurate resolution to customers, to achieve the overall objective of Customer satisfaction.
- To identify & review request received from customer for charges waiver and raise request in Branch Waiver system / CBCI as per EMT empowerment grid.
- Refer specific sections for job purpose and responsibilities for Social Care and Chat Banking.
Walk-in Drive Details Here:
Interview Date: 15th to 20th June 2026
Interview Time: 10.00 AM – 1:00 PM
Venue Details:
Chennai Venue:
HDFC Bank Ltd,
6th Floor B wing (Virtual Care-EMT)
Comme zone Building,
Porur – Chennai 600116.
Contact – Kavitha & Raghul & Ganesh
Coimbatore Venue:
HDFC Bank Ltd,
Aditya Techno park 368,
ground floor Saravanam Patti village,
Thudiyalur Saravanam Patti,
Coimbatore -641035.
Contact – Nancy joseph
About Company:
HDFC Bank Ltd. is India’s largest private sector bank, established in 1994 as a subsidiary of Housing Development Finance Corporation (HDFC) Ltd. It offers a wide range of services, including retail and wholesale banking, digital banking solutions, and wealth management, and has a vast network of branches and ATMs across India and internationally. The bank is known for its focus on technology-driven, risk-conscious growth and has grown significantly since it began operations in 1995.