HDFC Bank is conducting a walk-in drive for Freshers/Exp as Customer Service Associate Positions in Coimbatore Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Company Name: HDFC Bank
Job Role: Customer Service Associate
Experience: 0 – 5 Years
Qualifications: Any Graduate
Job Location: Coimbatore
Salary: Best in Industry
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Job Description:
Role & responsibilities
- Respond to customer first contact resolution mails received at designated customer service id as per agreed business TAT
- Responsible to identify NFCR cases and follow up with the concerned business unit for adequate resolution
- To ensure adherence to all laid down process while responding to customer mails
- Responsible to provide complete and accurate resolution to customers, to achieve the overall objective of Customer satisfaction.
- To identify & review request received from customer for charges waiver and raise request in Branch Waiver system / CBCI as per EMT empowerment grid.
- Refer specific sections for job purpose and responsibilities for Social Care and Chat Banking.
Walk-in Drive Details Here:
Interview Date: 28th April to 2nd May 2026
Interview Time: 10:00 AM – 4:30 PM
Venue Details:
HDFC Bank Ltd,
6th Floor B – wing Commer zone Building Mount Poonamalle Road,
Porur Chennai-600116
Contact – Kavitha&Ganesh & Raghul Ramachandra
About HDFC Bank Company:
HDFC Bank Ltd. is India’s largest private sector bank, established in 1994 as a subsidiary of Housing Development Finance Corporation (HDFC) Ltd. It offers a wide range of services, including retail and wholesale banking, digital banking solutions, and wealth management, and has a vast network of branches and ATMs across India and internationally. The bank is known for its focus on technology-driven, risk-conscious growth and has grown significantly since it began operations in 1995.