HDFC Bank is conducting a walk-in drive for Freshers/Exp as Customer Care Executive Positions in Bengaluru Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
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Company Name: HDFC Bank
Job Role: Customer Care Executive
Experience: 0 – 4 Years
Qualifications: Any Graduate
Job Location: Bengaluru
Salary: Rs.3,00,000/- to Rs.5,00,000/-
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Job Description:
- Identify high transacting customers and reduce the transactions of these customers
- Identify Depleting customers and control them
- Reduce or improve on Band 1 and Band 2 Customers
- Reduce Band 1 and Band 2 Txns
- Handling of cash receipts and payments and ensuring transactions are carried out within the prescribed TAT without errors
- Cash balancing and Cash bundling
- Processing of Retail FX postings / Gold sales/Pre Paid Cards
- Issuance of DD/ MC (within prescribed TAT)
- Executing of funds transfer/ FD closure / Account Closure
- Processing of Salary Uploads
- Custodian for teller box
- Custodian for cheque drop boxes
- Ensure error free transactions of receipts & payments.
- Retail FX transactions processing.
- Vault Custodian
- Ensure highest level of customer service.
- Ensure that outward clearing process is adhered to.
- ATM custodian.
- Identification of counterfeit cash and ensure adherence of process laid down by the bank
Monitoring
- Monitor large amount movements and report them as per reporting schedule
- If more than 1cr ensure updation on the portal.
- Identification and Closure of TOD accounts on regular basis
- Identification and Closure of High Cheque return customers beyond the threshold.
- All high cash transacting Band 1 & 2 accounts to be marked with a low severity memo, to ensure that cash transactions are not allowed. Such customers to be directed to the BM based on f4 hotkey details.
- Identification of customers regularly visiting the counter and diverting them to Direct Banking Channels, including customers with high cheque returns, non-maintenance of AQB etc.
- Archival back-up
- Local stationery management – Proper Reorder levels / Indent security stationery at appropriate reorder levels.
- Preparation of voucher batch ticket for the day.
- Processing and follow up for admin related bills/ payments
- Periodic exchange of keys lodged with other branch
- Periodic Checking of Vault Register
- Management of clearing/ collection cheques/ FCY cheque collections
- ST35 monitoring.
Note: Candidates having 1+ years experience in Branch Banking Operations need to apply. Kindly ignore if you have already given an interview with HDFC Bank in the last 6 months .
Interested candidates can directly walkin at Interview Venue :
Please apply on below link before attending interview
https://h.ripplehire.com/s/fDOd
Walk-in Drive Details Here:
Interview Date: 25th August 2026
Interview Time: 9.30 AM – 12:00 PM
Venue Details:
HDFC Bank,
Ground Floor, MVM Complex,
Santhe Circle, NH 7, BB Rd,
Yelahanka, Bengaluru – 560064.
About Company:
HDFC Bank Ltd. is India’s largest private sector bank, established in 1994 as a subsidiary of Housing Development Finance Corporation (HDFC) Ltd. It offers a wide range of services, including retail and wholesale banking, digital banking solutions, and wealth management, and has a vast network of branches and ATMs across India and internationally. The bank is known for its focus on technology-driven, risk-conscious growth and has grown significantly since it began operations in 1995.