CSS corp Hiring For Freshers/Experience – As Associate/Senior Associate Positions, CSS corp Hiring

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CSS corp Hiring– Freshers & Experienced Candidates Career Registration Link in CSS corp – Apply Now : Great, People who are eagerly waiting for CSS corp Job Openings Recruitment. There are Many Fresher and Experience Candidates are looking to their bright feature in MNC Companies.

CSS corp is one of the MNC Company in India to hire Fresher and Experience Candidates for Multiple IT Job openings in Chennai.so this is the golden chance for Fresher and Experience Candidates to get job in Verizon. We are Providing the Job information like Designation details, Eligibility Criteria, Salary Details and Registration Link for CSS corp etc.

CSS corp Hiring – Information Details

Company Name CSS corp pvt ltd
Designation Associate/Senior Associate -(NonTechnical)
Qualification Any Graduates
Experience 1 – 5 Years
Job Location Chennai, Tamil Nadu, India
Employment Type Permanent, Full Time
Category IT Jobs
Industry IT/Software
Official Website Check Here

Job Description: CSS corp Hiring

We are looking for specialists who are:

  • Excellent in written and spoken English
  • Proficient in offering phone-based support to USA.
  • Flexible to work in night shifts
  • Keen to learn new technologies
  • High level of customer focus & Integrity.
  • Team player who understands the importance of collective effort.

Role :

  • The Customer support representative will be responsible for identifying the issue with the customers and routing them to the available engineer, when necessary. They will create, manage tickets for the issues that the customer contacts.
  • They will act as the first point of contact before the customer reached the TAC. Their job will also involve creation of licenses and support accounts to the clients worldwide.
  • The team will also ensure customer satisfaction / experience is and stays a priority.
  • Manage high visibility exceptions and can work with cross – functional teams to provide best solutions.

Responsibilities

  • Creation of World Wide Return Materials Authorization
  • Ensuring all Premium Service orders are completed in a timely manner
  • Working and managing 3 Party Vendors around shipments, deliveries and returns
  • Resolve any RMA issues from the customer or Level 1,2&3 Technical Centers
  • Provide tracking and Status updates on all 4 hour calls submitted to the Technical Centers
  • Updating the Siebel Database to document customer cases
  • Notification to customers product shipments
  • Escalating RMAs for additional support in a timely manner
  • Manage caseloads in a timely manner to closure<
  • Provide customers with support for return products
  • Follow all guidelines for processing RMAs for customers without contracts
  • Providing software download access to customers by processing Web Login requests
  • Providing license to customers for software updates
  • Manage high visibility exceptions and can work with cross-functional teams to provide best solutions
  • Customer Service Representatives will work on a World Wide schedule covering 24x5x365 with a rotating schedule
  • Handle L0 cases for confirmation of hardware failure and proceed with RMA.

Provide L0 level technical assistance on cases to rule out hardware errors

Apply Mode : Online

Registration Link Click Here
CSS corp Apply Link Click Here

CSS corp Hiring Selection Process

CSS corp Recruitment Selection Process is based on Multiple Rounds. first of all candidates need to to clear written test i.e Aptitude Test that means online test. after that people need to clear Technical Interview, its based on knowledge in academic subjects, those 2 test who cleared they will go for HR Interview.

  • Written Test
  • Technical Interview
  • HR Interview

Eligibility Criteria

  • Must have Complete their Graduation or Post Graduation i.e (BE/B.Tech, ME/M.Tech, MCA, BCA, M.Com, B.Com, B.Sc, M.Sc etc)
  • Be a Good Team Player in Team
  • No Backlogs
  • Able to work in Rotational Shifts

Salary Package Recruitment

Coming to Salary Package the CSS crop is going to pay the best package for selected candidates, in addition company will give best Package for Selected Candidates on their Performance.

Steps to Apply CSS corp Hiring

  • First of all, visit official website of CSS corp  i.e https://www.csscorp.com/
  • After visiting the official website you have to click on career section
  • In career section you have to Choose India
  • A lot of Openings are available in home screen
  • Now click on Apply Online Link, we have provided direct link in below section
  • All Eligible candidates fill up with necessary details on the Application Form
  • Before Submit Button need to check all details you entered, once more
  • Finally hit Submit Button
  • Lastly take a print out for the reference use.

Career Registration Link for CSS corp Hiring  : Click Here

About CSS crop :

CSS Corp Pvt Ltd is a leading provider of high-quality infrastructure management and technology support services. Using a proven and cost-effective global delivery model, CSS manages technology, infrastructure, platforms and applications for Fortune 2000 companies, and provides 24×7 support solutions for leading enterprise and consumer technology vendors.