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eClerx Services Job – Freshers & Experienced Candidates Career Registration Link in eClerx Services – Apply Now : Great, People who are eagerly waiting for eClerx Services Job Openings Recruitment. There are Many Fresher and Experience Candidates are looking to their bright feature in MNC Companies.

eClerx Services is one of the MNC Company in India to hire Fresher and Experience Candidates for Multiple IT Job openings in Mumbai,India. so, this is the golden chance for Fresher and Experience Candidates to get job in eClerx Services. We are Providing the Job information like Designation details, Eligibility Criteria, Salary Details and Registration Link for eClerx Services etc.

eClerx Services Job – Information Details

Company Name eClerx Services
Designation Customer Operations-Analyst
Qualification Bachelor’s Degree
Experience 1 – 3 Years
Salary As Per Industry
Job Location Mumbai,India
Employment Type Permanent, Full Time
Category Voice
Industry Financial Services
Official Website Check Here

JOB DESCRIPTION:

eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world’s leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech. Incorporated in 2000, eClerx is one of India’s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 12,000-plus people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand.

Analyst – International Voice Operations Responsibilities:

  • Review customer service notes
  • Check status of services on account in diagnostic tools
  • Take appropriate steps to resolve customer’s problems
  • Troubleshoot technical issues related to customer’s services
  • Communicate effectively and close the loop with clients in case of observations
  • Update status in internal as well as client tools
  • Meet process expectations with high quality standards and adherence to SLAs

Minimum Qualifications:

  • Graduate either Fresher/Experienced OR Undergraduate with a minimum of 1 year of experience
  • Good communication and interpersonal skills
  • Ability to quickly and efficiently assimilate process knowledge
  • Professional in conduct/behaviour, appearance and communication
  • Understanding of web technology and cable setup
  • Reliability in terms of attendance and timing
  • Flexible for 24×7 shifts
  • Should not have any commitments – part time courses, tuitions, etc. that hamper work performance

Preferred Qualifications:

  • Basic knowledge of excel
  • Experience in troubleshooting related process
  • Ability to analyse information and evaluate results to choose the best solution and solve problems
  • Good documentation skills

Apply Mode : Online

Registration Link Click Here
eClerx Services Apply Link Click Here

eClerx Services Job Selection Process:

eClerx Services Job Selection Process is based on Multiple Rounds. first of all candidates need to to clear written test i.e Aptitude Test that means online test. after that people need to clear Technical Interview, its based on knowledge in academic subjects, those 2 test who cleared they will go for HR Interview.

  • Written Test
  • Technical Interview
  • HR Interview

Steps to Apply eClerx Services Job

  • First of all, visit official website of eClerx Services i.e https://careers.eclerx.com/
  • After visiting the official website you have to click on career section
  • In career section you have to Choose India
  • A lot of Openings are available in home screen
  • Now click on Apply Online Link, we have provided direct link in below section
  • All Eligible candidates fill up with necessary details on the Application Form
  • Before Submit Button need to check all details you entered, once more
  • Finally hit Submit Button
  • Lastly take a print out for the reference use.

Career Link for eClerx Services : Click Here

About eClerx Services :

EClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the worlds leading companies across financial services, cable & telecom, retail, fashion, media, entertainment, manufacturing, travel & leisure, software and high-tech. Incorporated in 2000, EClerx is one of Indias leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. EClerx employs 9,000 people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand. For more information, please visit www.eclerx.com