Wipro Walk-in Drive For Freshers
Wipro is conducting a walk-in drive for the position of Backoffice Associates On September 2nd to 3rd, 2025 in Navi Mumbai. This opportunity is open to candidates with 0 – 2 years of experience and requires a Any Graduate – BA / B.Com / B.Sc, MA, M.Com, MBA, PGDM or a related qualification. Wipro Walk-in Drive About more details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Company Name: Wipro
Job Role: Backoffice Associates
Experience: 0 – 2 Years
Qualifications: BA / B.Com / B.Sc, MA, M.Com, MBA, PGDM
Job Location: Thane, Navi Mumbai, Mumbai (All Areas)( Dombivli, Ambernath, Ulhasnagar )
Salary: Not Disclosed
Job Description:
Wipro Walk-in Drive For Freshers
Looking for Backoffice Associates for Airoli Location
- Work location : Airoli
- Exp: 0-3 Years (Freshers are also welcome)
- Non Voice Process
- Night Shift only (Both Side Cab will be provided)
- Service Agreement- 1 year
- Age criteria: 22 years to 27 years are allowed
Role & Responsibilities: Associate (Process: US HR operations)
Work Experience: 0-36 months
Summary :
- Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner.
- Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.
- Identify and learn appropriate product details to facilitate better client interaction and troubleshooting.
- Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions.
- Follow standard processes and procedures to resolve all client queries.
- Resolve client queries as per the SLAs defined in the contract.
- Maintain logs and records of all customer queries as per the standard procedures and guidelines.
Relevant Experience: Any/Basic MS Excel
Category: Back office/Data handling or data management
Working Conditions:
- Fixed evening shift (5 days working).
- Saturdays and Sundays are fixed off.
- Service Agreement: Applicable for 1 year (Mandatory)
Education Skills:
- Any graduate – BA/B.Com/B.Sc (non-technical), MA, M.Com, part time MBA, PGDM
- B.Tech & MBA full time freshers are not eligible
Note : Looking for immediate joiners or who can join within 10-15 days
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