Wipro Recruitment for Graduates | Wipro Job Openings

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Wipro Recruitment – Freshers & Experienced Candidates Career Registration Link in Wipro – Apply Now : Great, People who are eagerly waiting for Wipro Job Openings Recruitment. There are Many Fresher and Experience Candidates are looking to their bright feature in MNC Companies.

Wipro is one of the MNC Company in India to hire Fresher and Experience Candidates for Multiple IT Job openings in Gurgaon/Gurugram.so this is the golden chance for Fresher and Experience Candidates to get job in Wipro. We are Providing the Job information like Designation details, Eligibility Criteria, Salary Details and Registration Link for Wipro etc.

Wipro Recruitment – Information Details

Company Name Wipro Limited
Designation Assistant Manager/Manager -(NonTechnical)
Qualification Any Graduate
Salary 6,50,000 – 10,00,000 P.A
Experience 7 – 12 years
Job Location Gurgaon/Gurugram
Employment Type Permanent, Full Time
Category Voice
Industry BPO, Call Centre, ITeS
Official Website Check Here

Job Description for Wipro Recruitment

Roles and Responsibilities

– Act as primary point of contact to manage service delivery as per Client’s standards and SLAs, assisting with any issues and escalations related to the regional programs operations

– Be hands on resource working on critical activities, be an SME across processes managed
– Escalate to Client’s GPS manager any problems that cannot be handled by the HR Coordinators under his/her supervision, or that are time-sensitive and requires local/regional knowledge of the operation;
– Work with the team to implement required process changes, and reinforce agreed processes and policies;
– Ensure that existing process documentation remains up-to-date due to process or regulatory changes, and is completed within the agreed SLAs and parameters
– Have regular operational calls to review team’s processes and questions; prepare monthly, quarterly, and annual service reviews to report SLAs, provide strategic insights, highlight risks, accomplishments and progress updates on process
– Improvement initiatives
– Ensure Root cause analysis is conducted for the errors/ issues identified, identify corrective and preventive actions for the errors and ensure learning is incorporated in team
– Maintain internal calibration between Process Leads

– People Management, Talent Retention, and RnR
– Conduct 1-0-1s, Conduct Daily Huddles & Team Meetings
– Creating Development Plan , TNI and Performance Management

Competencies

– Exceptional customer service focus, including attention to detail and producing quality results;
– Strong communication, interpersonal, teamwork, and organizational skills with superior verbal and written communication skills, with an emphasis on tact and diplomacy;
– Proven ability to consistently and positively contribute in a high-paced, changing work environment with the ability to prioritize multiple functions and tasks and manage work time efficiently;
– Self-directed, detail-oriented problem-solver with a strong desire to contribute to the organization’s reputation and success;
– Proficiency in Google Suite (preferred) and/or MS Office, including Word and Excel will be an added advantage
– Listening skills i.e. Listens more & validates empathetic towards customer problems
– Ability to summarize the situation and the help being offered
– Critical thinker anticipates related issues that the customer may face and resolve upfront
– Proactive customer care attends proactively to the moments that matter
– Integrate with internal and external parties involved
– Ability to take decisions and keep the service center or the customer informed

Experience

– 8 yrs to 12 yrs of overall experience with minimum 4 yr of mandatory prior experience in managing people

– Client Management Exposure

– Process Management Experience with exposure in documentation preferred

Relevant Experience :

1) Customer Service

2) Consulting

3) ITES/Aviation/Hospitality

4) Client Management/End Client interaction

5) HRO domain Experience

Apply Mode : Online

Registration Link Click Here
Wipro Apply Link Click Here

Wipro Recruitment Selection Process

Wipro Recruitment Selection Process is based on Multiple Rounds. first of all candidates need to to clear written test i.e Aptitude Test that means online test. after that people need to clear Technical Interview, its based on knowledge in academic subjects, those 2 test who cleared they will go for HR Interview.

  • Written Test
  • Technical Interview
  • HR Interview

Salary Package

Coming to Salary Package the Wipro is going to pay the best package for selected candidates, in addition company will give best Package for Selected Candidates on their Performance.

Steps to Apply For Wipro Recruitment

  • First of all, visit official website of Wipro i.e https://www.wipro.com/
  • After visiting the official website you have to click on career section
  • In career section you have to Choose India
  • A lot of Openings are available in home screen
  • Now click on Apply Online Link, we have provided direct link in below section
  • All Eligible candidates fill up with necessary details on the Application Form
  • Before Submit Button need to check all details you entered, once more
  • Now hit Submit Button
  • Lastly take a print out for the reference use.
Career Registration Link for Wipro Recruitment: Click Here

About Wipro :

Wipro India Business, a part of Wipro Limited is a leading global end to end IT transformation, consulting and business process services provider and a pioneer in Indian Market with decades of experience. We harness the power of application, cognitive computing, hyper-automation, robotis, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful.