Sutherland Walk-in Drive For Freshers

Sutherland Walk-in Drive For Freshers

Experience: 0 to 5 Years

Qualifications: HSC (12th pass)

Job Location: Thane, Navi Mumbai, Mumbai (All Areas)

Salary: RS 2.5 – 3.5 Lacs P.A.

Job Description:

Sutherland Walk-in Drive For Freshers

• Job Title: Customer Support Associate Semi Voice / Blended process
• Location: Airoli, Navi Mumbai.
• Interested candidate can apply here or share resume to syed.muzammil@sutherlandglobal.com

Eligibility:

• HSC (12th pass) and above
• BE & B.Tech candidates are not eligible.
• Excellent communication is mandatory
• Fresher & Experience both can apply

Process: Cargo process – 70% Email & 30% Voice

Job Details:

We are hiring for a customer support team. This role involves responding to customer queries via Email and calls channels with accuracy, professionalism, and efficiency.

Responsibilities:

• Manage incoming customer queries through email & calls
• Provide clear, accurate, and professional responses.
• Maintain proper documentation of interactions in the system.
• Collaborate with the team to resolve customer issues quickly.
• Follow process guidelines and meet quality standards.

Requirements:

• HSC pass / Undergraduate (pursuing or completed).
• BE/B.Tech candidates not eligible.
• Good written communication skills in English.
• Basic computer knowledge and good typing speed.
• Willing to work in rotational shifts
• Immediate joiners preferred.

Work Mode: On-site / Work from Office (Airoli) 5 days working, 2 days off NOTE : Immediate joiners only

Interested candidate can apply here or share resume to syed.muzammil@sutherlandglobal.com

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