Sitel Jobs Recruitment – Fresher’s & Experienced Candidates Career Registration Link in Sitel – Apply Now: Great, Job seekers who are eagerly waiting for Sitel Job Openings Recruitment. There are Many Freshers and Experience Candidates are looking to their bright feature in MNC Companies. Secondly fresher can eligible to get freshers jobs, MNC’s are always in a lookout for such fresher’s. In order to reach the goal this is your prime and strength.
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Sitel Jobs Recruitment – Information Details
|IT Systems Specialist
|Bachelor’s Degree or Equivalent
|Mumbai, Maharashtra, India
|Permanent, Full Time
Sitel Jobs Recruitment Description:
he IT Support team maintains the computer networks of all programs and support functions in the company, providing technical support and ensuring the whole company runs smoothly. IT Support monitors and maintains the company computer systems, installs and configures hardware and software, and solves technical problems. Because of the nature of the job, some companies may require their IT Support to undertake shift work.
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- A technical, logical thought process
- Problem-solving skills
- An ability to stick to strict deadlines
- An ability to prioritize
- A keen eye for detail
- Support specialists are the go-to people for providing technical assistance and support related to computer systems, hardware, applications (Sitel and Client) and software.
- They are responsible for answering queries and addressing system and user issues in a timely and professional manner.
- Support team (OSE) will train users on basic system and computer functions.
- Understanding and proactively maintaining daily system performance, having the ability to troubleshoot customer problems, and innate follow-up and follow-through skills are all essential aspects of IT support’s day-to-day role.
Typical Qualifications: (education, experience, knowledge, skills and abilities typically needed to perform this job)
Education (if beyond High School or equivalent):
- High School or Equivalent ( with 4 yrs+ experience as a IT/Desktop support
- Bachelor’s Degree or equivalent experience
- Additional and plus points are – Hardware and software certification
- CCNA or Diploma in Hardware and networking
Experience Target (in this job or a related function/field): Sitel Jobs Recruitment
- 4+ years
- Technical expertise
- Managing the sifts
- Experience handling team
- Excellent communication skills
- Site support experience for IT support
- In the absence of Site Lead take charge of team management and over all deliverables
- Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise.
- Ability deploy, configure, and support operating systems on desktop and mobile
- Responsible for PC’s, Printers, Servers and related equipment (monitor, keyboard, mouse, hard drive,etc).
- Maintain user PCs, including upgrades and configuration as needed.
- Keep inventory of all equipment, software, and license users.
- Install, configure, and upgrade PC software.
- Strong communication skills (across all levels of the organization).
- Administration and Maintenance of Dialer.
- Tickets SLA
- Managing checks for the dialer to keep it optimized
- Managing the required maintenance schedules with the OEM to keep the UCI functioning at an optimal level
Skills For Sitel Jobs Recruitment:
(identify essential skills required or additional skills that enable success in performing this job In the absence of Site Lead take charge of team management and over all deliverables End user support
- Installation, configuration, troubleshooting, uninstallation of OS and standard Office automation applications.
- Windows Operating system support for – Win 7.1, SP1 & Win 8.
- Installation of standard software.
- Installation of application clients on Desktops and Laptops.
- Hardware and Software upgrade on end-user computing devices.
- Configuration of printers, WI-FI, emails.
- Managing disk/folder sharing and permission settings on desktops.
- Identify the frequent problems and reporting SITEL about the generic solution.
- Installation of Patch Updates using tool / Manual as per the frequency set by SITEL.
- Prepare & Maintain standard Operating Environment (SOE) with images for quick roll out.
- SITEL will provide access to MS Lync or other custom tool to engineers to aid remote support.
- Voice & Network – need to have basic L1 knowledge, crimping, colour codes, troubleshooting techniques, etc.
- Voice – Resource should be able to configure desk phones (Avaya).
Apply Mode: Online
|Sitel Apply Link
Sitel Jobs Recruitment Selection Process
It bases Sitel Recruitment Selection Process on Multiple Rounds. First candidates need to to clear written test i.e. Aptitude & Reasoning Test, which is conducted through online. After that people need to clear Technical Interview as usual, it’s based on knowledge in academic subjects, those 2 test who cleared they will go for HR Interview.
- Written Test
- Technical Interview
- HR Interview
Eligibility Criteria for Sitel Openings Recruitment
- Must have Complete their Graduation or Post Graduation i.e (BE/B.Tech, ME/M.Tech, MCA, BCA, M.Com, B.Com, B. Sc, M. Sc etc)
- Must be a Good Team Player in Team
- No Backlogs
- Able to work in Rotational Shifts
Salary Package For Recruitment
Coming to Salary Package the Sitel is going to pay the best package for selected candidates, in addition company will give best Package for Selected Candidates on their Performance.
Steps to Apply Sitel Jobs Recruitment
- First, visit official website of Sitel i.e https://www.sitel.com/
- After visiting the official website you have to click on career section
- In career section you have to Choose India
- A lot of Openings are available in home screen
- Now click on Apply Online Link, we have provided direct link in below section
- All Eligible candidates fill up with necessary details on the Application Form
- Before Submit Button need to check all details you entered, once more
- Now hit Submit Button
- Lastly take a print out for the reference use.
Registration Link for Sitel Jobs Recruitment : Click Here
About Sitel :
Sitel is a privately owned contact center company headquartered in Miami, Florida. It provides outsourced sales, technical support, customer service, and other business processes for large companies. The company has 75,000 employees and $1.7 billion in revenue.
Sitel started as a subsidiary of United Technologies before being bought by then-President James Lynch in 1985. It grew quickly and became the first telemarketing organization to go public in 1995. It expanded internationally in the 1990s and 2000s. Financial problems prompted layoffs and restructuring in 2001. In 2007, majority owner Onex Corporation de-listed Sitel from NASDAQ. Group Acticall, the current owner and operator, acquired Sitel in 2015.