Knowcross Recruitment 2021 | Knowcross Hiring | Salry : 3.6 LPA

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Knowcross Recruitment– Freshers & Experienced Candidates Career Registration Link in Knowcross – Apply Now : Great, People who are eagerly waiting for Knowcross Job Openings Recruitment. There are Many Fresher and Experience Candidates are looking to their bright feature in MNC Companies.

Knowcross is one of the MNC Company in India to hire Fresher and Experience Candidates for Multiple IT Job openings in Kolkata, Bangalore,, Kolkata so this is the golden chance for Fresher and Experience Candidates to get job in PWC. We are Providing the Job information like Designation details, Eligibility Criteria, Salary Details and Registration Link for PWC etc.

Knowcross Recruitment- Information Details

Company Name Knowcross
Designation Technical Support Associate
Qualification B.E/B.Tech/BCA/MCA
Experience Freshers
Job Location Delhi
Employment Type Permanent, Full Time
Category Accounts
Industry IT Jobs
Official Website Check Here

Description – Knowcross Recruitment:

  • Troubleshoot tier 1 and/or tier 2 support requests via phone and web-based ticketing system.
  • Use knowledge of web-based applications and networking to troubleshoot and resolve client issues.
  • Perform tests to isolate source of issues.
  • Escalate issues to the Technical team when necessary.
  • Liaise with all related teams and departments to ensure customer satisfaction and deliver the Knowcross promise.
  • Verify technical fixes from the Technical team.
  • Use remote desktop sharing application to assist end users and resolve issues.
  • Provide efficient and timely support to customers across geographies.
  • Adhere to processes defined for case logging via Salesforce or other tools as mandated.
  • Proactively conduct account reviews of select customers on a regular basis to review service needs and usage trends.
  • Contribute positively to company standards of NPS – customer satisfaction tracking metrics.
  • Act as ambassador of the Knowcross brand.

Apply Mode : Online

Registration Link Click Here
PWC Apply Link Click Here

Selection Process For Knowcross Recruitment :

Knowcross Recruitment Selection Process is based on Multiple Rounds. first of all candidates need to to clear written test i.e Aptitude Test that means online test. after that people need to clear Technical Interview, its based on knowledge in academic subjects, those 2 test who cleared they will go for HR Interview.

  • Written Test
  • Technical Interview
  • HR Interview

Salary Package for Knowcross

Coming to Salary Package the Knowcross is going to pay the best package for selected candidates, in addition company will give best Package for Selected Candidates on their Performance.

Steps to Apply – Knowcross Recruitment:

  • First of all, visit official website of Knowcross i.e https://knowcross.com/
  • After visiting the official website you have to click on career section
  • In career section you have to Choose India
  • A lot of Openings are available in home screen
  • Now click on Apply Online Link, we have provided direct link in below section
  • All Eligible candidates fill up with necessary details on the Application Form
  • Before Submit Button need to check all details you entered, once more
  • Finally hit Submit Button
  • Lastly take a print out for the reference use.

Registration Link for Knowcross Recruitment: Click Here

About Knowcross :

Founded in 2002, Knowcross is a global leader in providing software products for hotel operations which help increase efficiency and enhance guest service, with a direct impact on the bottom‐line. The Knowcross platform includes KNOW Service, KNOW Housekeeping, KNOW Glitch, KNOW Mobile, KNOW Inspection and KNOW Maintenance. The platform is cloud based (SaaS), supports multiple languages and allows extensive customization to suit the specific needs of each hotel. The platform is interfaced to a number of leading PMS systems, in-room control systems, messaging gateways and fire alarm systems. With a global customer base across 30 countries, the Knowcross client portfolio consists of some of the world’s most well-known brands including Rosewood, Aqua-Aston, Hoxton, Hyatt, IHG, Hilton, Kempinski, Taj, Oberoi, The Doyle Collection, Minor Hotel Group, Dusit Thani, Park Hotel Group, Carlson Rezidor, Cheval Residences, and Shangri-La; as well as marquee independents such as The Ned London, The Curtain London, The Ha kin London, The Royal Garden London, Lancaster London, Le Bristol Paris, Dolder Grand Zurich Gansevoort Meatpacking, Sixty Soho, The Nomad New York and The Mark New York.