Infosys Walk-in Drive for Graduates as Customer Service Positions – Infosys Jobs

Infosys is conducting a walk-in drive for Freshers/Exp as Customer Support Associate Positions in Kolkata Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.

Company Name: Infosys

Job Role: Customer Support Associate

Experience: 0 – 5 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Kolkata

Salary: Best in Industry

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Job Description:

Infosys BPM is hiring Voice Process Professionals for International Customer Support. If you’re passionate about customer interaction, have strong communication skills, and are ready to work with global clients – this opportunity is for you!

Mandatory Requirements

  • International Voice Support experience
  • Excellent English communication skills (Speak / Read / Write)
  • Strong customer handling abilities
  • Willingness to work night shifts
  • Ready for WFO Bengaluru or Pune location

What Youll Do

  • Handle international customer interactions via voice support
  • Resolve queries with empathy and professionalism
  • Build customer rapport through active listening
  • Deliver solutions by navigating internal systems
  • Adapt quickly to tools, technologies, and evolving processes

Skill Set Were Looking For

General Skills:

  • Strong communication & soft skills
  • Customercentric & empathetic approach
  • Professional call handling

Technical Skills:

  • Understanding of basic processes & workflows
  • Quick learner, techsavvy, and adaptable

Documents to Carry:

  • Updated resume (printout)
  • Any 2 Government IDs (PAN / Aadhaar / Passport / Voter ID)
  • Original academic documents:
    10th & 12th marksheets
  • Graduation marksheets, CMM, provisional & degree certificates
  • Laptops and cameras are not permitted.
  • Government ID is mandatory for campus entry.

Walk-in Details:

Walk-in Date: 10th, 11th, 17th, 18th, 24th and 31st July 2026

Time: 10.00 AM – 1.00 PM

Interview Address:

Infosys Limited Plot No IIIG/2,
P. S-New Town,
Kolkata – 700135 (Hatisala).

Contact – Chiranjit

About Infosys:

Infosys is a global leader in digital services and consulting, providing technology-enabled business solutions. Founded in 1981, the company has grown from a small startup to a major international player with over 300,000 employees and a presence in over 50 countries. Infosys focuses on helping clients with their digital transformation journey, offering services in areas like AI, cloud, and agile workflows.

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