Infosys is conducting a walk-in drive for Freshers/Exp as Process Specialist Positions in Bengaluru Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Company Name: Infosys
Job Role: Process Specialist
Experience: 2 – 5 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Bengaluru
Salary: Best in Industry
Job Description:
Key Responsibilities
- Employment data changes Position Creation & Mapping, Transfers, Promotions, Terminations/Retirements, International Transfers, Pre-Payroll, Generate Audit reports, Manage Control documents process, Leave and attendance transactions. Changes in Employee Situations e.g. Reclassifications, Active to Inactive, Full time/Part-Time and vice versa.
- Data Management & Reporting Maintain accurate employee records in SAP Employee Central (EC) Success factors (SF), Generate audit & compliance report and ensure proper documentation and control of HR data changes
- Ticket & Incident Manager Handle HR related queries and incidents using the ticketing system (Service Now), ensuring timely resolution with strong focus on customer satisfaction, track, update and close ticket within defined SLAs
- Stakeholder & Service Excellence – Deliver high-quality HR operational support to global stakeholders, maintain strong communication and customer centric approach, collaborate with internal teams to resolve data discrepancies efficiently.
Skill/Experience Requirements
- Graduate/Postgraduate in any stream
- 2-4 years of experience in HR Operations
- Hands-on experience with Power BI and SAP SuccessFactors Reporting
- Experience in Internal audits, control testing, or compliance reporting and HR data governance
- Strong understanding of Hire-to-retire HR processes
- Experience using Service Now or similar ticketing tool (preferred)
- Strong proficiency in MS Excel, SQL and Outlook
- Excellent written and verbal communication skills in English
- Results and deadline-driven, with the ability to balance and prioritize multiple tasks.
2 JOB DESCRIPTION:
Process Specialist – Employee Data Management
Key Responsibilities: SAP SuccessFactors Operations
- Execute endtoend employee life cycle transactions in SAP SuccessFactors including:
Hire, Rehire, Transfers, International Transfers - Position creation and position mapping, Job and employee data changes, Terminations and retirements
- Process changes in employee status such as:
Reclassification, Active to inactive movements
Fulltime to parttime (and vice versa)
Handle leave and attendancerelated transactions in line with defined processes.
HR Service Delivery & Case Management
- Resolve HR cases via ServiceNow, ensuring timely, highquality support.
- Maintain professional communication with HR stakeholders and employees.
Compliance, Controls & Reporting
- Support prepayroll, audits, and control documentation.
- Generate and validate SAP SuccessFactors reports, ensuring data accuracy and compliance.
Process Excellence & SLA Management
- Deliver transactions as per defined SLAs (quality & timeliness).
- Drive accuracy, efficiency, and continuous improvement in highvolume operations.
Skill & Experience Requirements
- Graduate / Post Graduate in any discipline ,2–4 years of handson experience in HR Operations, with strong exposure to HiretoRetire processes.
- Mandatory hands-on experience as an SAP SuccessFactors (Employee Central) user.
- Strong understanding of employee data management and HR transactional processes.
- Excellent English communication skills with strong customer focus and sense of urgency.
Regards,
Infosys BPM Team
Walk-in Details:
Walk-in Date: 10th October 2026
Time: 10.00 AM – 1.00 PM
Interview Address:
Infosys Limited,
No. 40/P-41/P, Building #: 68,
Gate #: 2 electronic City phase 2,
Industrial Area, Konappana Agrahara,
Bangalore 560100.
Landmark: In Between Sunik Industries and Tejas Networks
About Infosys:
Infosys is a global leader in digital services and consulting, providing technology-enabled business solutions. Founded in 1981, the company has grown from a small startup to a major international player with over 300,000 employees and a presence in over 50 countries. Infosys focuses on helping clients with their digital transformation journey, offering services in areas like AI, cloud, and agile workflows.