Infosys is conducting a walk-in drive for Freshers/Exp as Analyst Positions in Bangalore Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Company Name: Infosys
Job Role: Analyst
Experience: 2-4 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Bangalore
Salary: Best in Industry
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Job Description:
Infosys BPM is Seeking a highly motivated and detail-oriented Payment Disputes and Risk Officer to support its Client, the role is responsible for managing Payment Disputes, chargebacks, merchant risk, and fraud-related activities while ensuring compliance with card scheme regulations, client policies, and Australian financial service requirements.
Key Responsibilities:
- Administer chargeback and direct debit claim processes in line with scheme rules and internal policies.
- Respond to merchant, banking partner, and stakeholder dispute-related enquiries.
- Review and investigate transaction disputes, fraud alerts, and suspicious activities.
- Monitor merchant transaction activity and escalate potential risks where required.
- Support risk investigations and periodic merchant reviews.
- Ensure timely responses to payment schemes to maximize recovery and minimize losses.
- Assess merchant activity for risk, compliance, and acceptability.
- Collaborate with internal teams and external partners on dispute and fraud matters.
- Contribute to process improvements and operational efficiency initiatives.
Knowledge & Skills Preferred:
- Strong understanding of payment disputes, chargebacks, fraud prevention, and risk management.
- Excellent analytical, problem-solving, and attention-to-detail skills.
- Ability to interpret transactional data and identify unusual activity patterns.
- Strong verbal and written communication skills.
- Ability to work independently and manage multiple priorities.
- Knowledge of payment industry regulations, card schemes, and dispute processes.
- Strong stakeholder engagement and customer service capabilities.
Business Performance:
- Timely and accurate processing of chargebacks and claims.
- Achievement of dispute resolution and recovery targets.
- Effective identification and escalation of fraud or suspicious activities.
- Compliance with SLAs, payment scheme requirements, and internal policies.
- Reduction in financial losses from disputes and fraudulent transactions.
- Continuous improvement contributions to team processes and procedures.
Client Management:
- Deliver professional and timely support to merchants and financial institutions.
- Maintain strong relationships with merchants, banking partners, and internal stakeholders.
- Communicate dispute outcomes, risk findings, and required actions clearly.
- Support merchants in resolving disputes and preventing future payment fraud.
- Provide guidance on chargeback and claims management processes.
Skills:
- Excellent written and verbal communication skills.
- Ability to analyses transaction data and make risk-based decisions.
- Knowledge of fraud detection, transaction monitoring, and card payment ecosystems.
Competencies that will be Assessed:
- Leadership & People Management.
- Strategic & Business Acumen.
- Interpersonal & Communication Skills.
Educational / Professional Qualifications:
- Bachelors degree in business, Commerce, Finance, Accounting, Risk Management, or a related field.
- Experience in payment disputes, chargeback management, fraud prevention, risk operations, or financial services.
- Preferred experience within Payments, FinTech, Banking, Merchant Acquiring, or E-commerce sectors.
- Relevant certifications in Fraud Prevention, Risk Management, Compliance, or Payments are advantageous.
Documents to Carry:
- Carry a printout your updated resume.
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents needs to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree)
Mandatory to carry:
Smartphone with good front camera, charger and Headset for Assessment, Government ID proof Hardcopy.
Pointers to note:
- Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
- Original Government ID card is must for Security Clearance
Thanks & Regards,
Infosys Recruitment Team
Walk-in Details:
Walk-in Date: 8th August 2026
Time: 10.00 AM – 12.30 PM
Interview Address:
Infosys Limited,
No. 40/P-41/P, Gate #: 1,
Electronic City phase 2,
Industrial Area, Konappana Agrahara,
Bangalore – 560100.
Landmark: In Between Sunik Industries and Tejas Networks
Contact – TA Team
About Infosys:
Infosys is a global leader in digital services and consulting, providing technology-enabled business solutions. Founded in 1981, the company has grown from a small startup to a major international player with over 300,000 employees and a presence in over 50 countries. Infosys focuses on helping clients with their digital transformation journey, offering services in areas like AI, cloud, and agile workflows.