Infosys is conducting a walk-in drive for Freshers/Exp as Service Desk Associate Positions in Pune Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Company Name: Infosys
Job Role: Service Desk Associate
Experience: 0 – 1 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Pune
Salary: Best in Industry
| WORK FROM HOME JOBS | ||
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| Data Entry (WFH) | Rs.50,000/- | Apply Here |
Job Description:
Key Responsibilities:
- Provide support to global clients via calls and email
- Troubleshoot technical issues including:
- VPN, Drivers, O365, Active Directory
- perating systems and basic networking
- Microsoft Office and other productivity tools
- Work on ticketing tools.
- Analyze issues and provide timely, effective resolutions
- Ensure a high level of customer satisfaction in all interactions
Candidate Requirements:
- Excellent verbal and written communication skills
- Strong analytical and problem-solving abilities
- Ability to independently resolve technical queries
- Willingness to work in a 24×7 rotational (US shift) environment
- Comfortable working from the Pune office
Non-Negotiable Criteria:
- Fluent English communication is mandatory
- 100% Work from Office (no remote/hybrid option)
- Comfortable with night/rotational shifts
- Mandatory 2 months of training at Mysore campus
How to register:
Step 1: Visit Infosys BPM – Career Page – Register profile – Allow with updated CV
Step 2: Will receive candidate ID on your registered email ID
Step 3: Mention the candidate ID in your CV(Mandatory)
Preferred: Basic understanding or any Service Desk expertise
Mandatory Documents to Carry
- Updated printout of your resume
- Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID)
Laptops & cameras are not permitted due to security restrictions. Government ID is mandatory for entry into the campus.
Walk-in Details:
Walk-in Date: 12th August 2026
Time: 10.00 AM – 1.00 PM
Interview Address:
Infosys BPM Limited,
Ascendas International Tech Park SEZ,
PH-III, Plot No.18,
International Tech Park,
Rajiv Gandhi Info Park, MIDC,
Phase III, Hinjewadi, Pune-411057.
Contact – Simran
About Infosys:
Infosys is a global leader in digital services and consulting, providing technology-enabled business solutions. Founded in 1981, the company has grown from a small startup to a major international player with over 300,000 employees and a presence in over 50 countries. Infosys focuses on helping clients with their digital transformation journey, offering services in areas like AI, cloud, and agile workflows.