ICICI Lombard is conducting a walk-in drive for freshers/exp as Tele Sales Executive positions in IndoreLocation. This opportunity is open to all graduates. For more details regarding the walk-in interview, including the specific venue and timing, please refer to the additional sections provided.
Company Name: ICICI Lombard
Job Role: Tele Sales
Experience: 3 – 8 Years
Qualifications: Any Graduate
Job Location: Indore
Salary: Rs.3,00,000/- to Rs.7,50,000/-
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Job Description:
We are looking for Candidates from Call Center Sales (voice) background for our Indore Call Center.
This Job opportunity is on the Pay role of ICICI LOMBARD GIC PVT LTD.
Functional /Business Responsibilities:
- Mange a team of approximately 10 20 CSRs
- Ensures 100% of CSRs meet and or exceeds their overall KPIs (sales targets, customer satisfaction and experience, quality and productivity standards)
- Provides consistent, balanced and timely performance feedback on CSR performance
- Ensures a positive work environment, continuous learning and a high quality employment experience for your team
- Provides leadership and manages to all operational standards
- Along with fellow Team Leaders, meets and exceeds all department goals
- Applies timely performance management standards and processes
- Day to day sales/service request management
- Effectively communicates and manages change in operating procedures and processes to ensure staff understanding, retention and appropriate execution
- Coach, develop and engage the CSR to increase their abilities while enhancing their own careers
- Creates strong morale and spirit in his/her team
- Ensures that the plans for the day and / or potential challenges to success are communicated to all CSR
- Recognizes the strengths and areas of improvements for all CSRs, and has the ability to build developmental plans as appropriate
- Sets clear objectives and measures outcome
- Constructs compelling developmental plans and executes them
- Partners with cross functional units to ensure effective execution of daily business targets
- Blends people into teams when needed
Must Haves:
- Communicates clearly in verbal and written formats
- Ability to set attainable goals
- Stakeholder management
- Good analytical skills (ability to read MIS and take real time action)
Education Requirements/ Skills
- Any Graduate (Full Time/ Distance )
- Total experience 3+ years
- Minimum 2 years of experience as a Sales Team Leader in a domestic call centre.
- Strong interpersonal, problem solving, negotiating, verbal & written communication skills
- Strong computer knowledge and technical skills (Dialer, Excel, Word)
- Strong People Management Skill
- 5+ years of business experience in call center or like environment. Preferred 2+ year demonstrated leadership experience. Must have experience managing a stressful and ever changing environment.
Contact:
Harpreet Kaur
8839890225
harpreet.kaur@ext.icicilombard.com
Walk-in Drive Details Here:
Interview Date: 17th to 31st May 2026
Interview Time: 11:30 AM – 4:30 PM
Venue Details:
2nd floor,
Brilliant Titanium Building,
Scheme 78, Vijay Nagar,
Indore, MP, 452010.
Contact – Harpreet Kaur ( 8839890225 )
About ICICI Lombard Company:
ICICI Lombard is a leading private general insurance company in India, offering a wide range of products like motor, health, and crop insurance. The company is committed to customer-centricity, with a wide distribution network and a brand philosophy of “Nibhaye Vaade” (Fulfilling Promises). It provides comprehensive insurance solutions to diverse customers, including individuals, MSMEs, and large corporations, through various channels like agents, brokers, and online platforms.