HDFC Bank Walk-in Drive For Freshers

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HDFC Bank Walk-in Drive For Freshers

HDFC Bank is conducting a walk-in drive for the position of Customer Care Officer On May 26th, 2025 in Shillong. This opportunity is open to candidates with 0 – 3 years of experience and requires a Any Graduate or a related qualification. HDFC Bank Walk-in Drive For Freshers About more details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
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Company Name : HDFC Bank

Job Role : Customer Care Officer

Experience : 0 – 3 Years

Qualifications : Any GraduateΒ 

Job Location : Shillong

Salary : Not Disclosed

Job Description :

We are hiring for – Officer Customer Care-Virtual Care

Location : Shillong

Freshers with very good communication skill, can also apply.

Please carry Government Photo ID proof at the interview venue.

Job Details :

  • Customer Interaction & Query/Complaints Management : Job Role includes, handling of inbound calls received from customers enquiring details of the product holdings, product or process related information. (for any / all products areas like Credit Cards, Bank A/Cs, Deposits, Loans, Depositories, Mutual Funds, Debit Cards, Prepaid & Forex Cards or any other Direct Banking related calls)
  • Call Quality : Deliver service quality in order to achieve Quality benchmarks defined from time to time.
  • Audit & Process Compliance : Adherence to set processes of updating customer interactions in CRMNext & ensuring timely updations of interactions in appropriate systems.
  • Schedule Adherence & Service Productivity standards : Consistently meet the service productivity standards Staff needs to meet the service productivity standards as defined from time to time Other Operational Activities.
  • Other Operational Activities : Maintenance of records / record keeping. Keep self updated on the product/ process knowledge as per the training imparted by the Training / Supervisors/ Quality. Adherence to Audit and compliance process as defined. Appropriate attendance record updation

Walk-in Drive Details Here:Β 

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Interview Date : 26th May 2025
Interview Time : 11:30 AM to 03:00 PM
Venue Details:
HDFC Bank, Shillong It Park,
Umsali, East Khasi Hills,
Shillong, Meghalaya.
Contact Persons : Arkilang Lyngrah
For More information about the HDFC Bank Walk-in Drive For Freshers, Visit this Page and Follow our www.freshersindia.in Website Regularly.