Citi Recruitment for Freshers/Exp as Officer Positions – Citi Latest Recruitment 2020 – 2021, Career Registration Link for Citi

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Citi Recruitment: Freshers & Experienced Candidates Career Registration Link in Citi – Apply Now : Great, People who are eagerly waiting for Citi Job Openings Recruitment. There are Many Fresher and Experience Candidates are looking to their bright feature in Companies.

Citi is one of the Company in India to hire Fresher and Experience Candidates for Multiple IT Job openings in Pune. so this is the golden chance for Fresher and Experience Candidates to get job in Citi. We are Providing the Job information like Designation details, Eligibility Criteria, Salary Details and Registration Link for Citi etc.

Citi Recruitment – Information Details

Company Name Citi
Designation Officer Chat Operations
Qualification Any Graduates
Experience 0 – 3 Years
Job Location Pune, Maharashtra, India
Employment Type Permanent, Full Time
Category IT Jobs
Industry IT/Software
Official Website Check Here

Job Description For Citi Recruitment:

  • Utilizes a chat platform to respond to service inquiries from customers and provide a comprehensive resolution to the complaints/queries
  • Follow-up on all customer requests via chat and email
  • Maintains detailed knowledge of product and service offerings to customers
  • Analyzes risk areas and identify solutions to meet customer’s needs
  • Ensuring Information security for sensitive data
  • Helps to teach our customer how to self-service through our internet website
  • Balancing NPS and ensuring a positive customer experience while managing/minimizing operating losses
  • Accurate reporting of MIS/Timekeeping
  • Undertake other assignments/projects as given by the Team Lead/Manager
  • Apply professional attitude and image for all internal and external customers
  • Liaising with various departments and also do account level system maintenances while resolving customer queries/complaints

Qualifications-External:

  • Overall 0 – 3 years of relevant experience
  • Sound presentation and analytical skills
  • Strong problem solving skills and detail-oriented

Preferences For Citi Recruitment:

  • Must possess excellent PC and keyboarding skills (30 WPM – typing speed; 90% accuracy)
  • Must possess good verbal and written communication skills to include proficiency with grammar, spelling and punctuation
  • Must possess good analytical skills
  • Courteous with strong customer service orientation
  • Dependable with proficient attention to detail
  • Persuasiveness and a willingness to resolve customer queries
  • Must possess superior observation skills and the ability to function in a fast-paced environment where standards of quality and timeliness are established
  • Must possess procedure driven judgment in order to find the best solution to an issue
    Must be goal oriented

Preferred personal attributes:

  • Highly motivated & self-driven
  • Result orientated
  • Customer orientated
  • Analytical thinking

Shift of operations:

US Day/India Night – Rotating shift with work on Saturday/Sundays. 5 day work week

Apply Mode : Online

Registration Link Click Here
Citi Recruitment Apply Link Click Here

Selection Process For Citi Recruitment:

Citi Recruitment Selection Process is based on Multiple Rounds. first of all candidates need to to clear written test i.e Aptitude Test that means online test. after that people need to clear Technical Interview, its based on knowledge in academic subjects, those 2 test who cleared they will go for HR Interview.

  • Written Test
  • Technical Interview
  • HR Interview

Eligibility Criteria For Citi Openings:

  • Must have Complete their Graduation or Post Graduation i.e (BE/B.Tech, ME/M.Tech, MCA, BCA, M.Com, B.Com, B.Sc, M.Sc etc)
  • Be a Good Team Player in Team
  • No Backlogs
  • Able to work in Rotational Shifts

Salary Package for Citi

Coming to Salary Package the Citi is going to pay the best package for selected candidates, in addition company will give best Package for Selected Candidates on their Performance.

Steps to Apply For Citi Recruitment:

  • First of all, visit official website of Citi i.e https://www.citi.com/
  • After visiting the official website you have to click on career section
  • In career section you have to Choose India
  • A lot of Openings are available in home screen
  • Now click on Apply Online Link, we have provided direct link in below section
  • All Eligible candidates fill up with necessary details on the Application Form
  • Before Submit Button need to check all details you entered, once more
  • Finally hit Submit Button
  • Lastly take a print out for the reference use.

Registration Link for Citi Recruitment : Click Here

About Citi :

Citi began operations in India over a century ago in 1902 in Kolkata and today is a significant foreign investor in the Indian financial market. As promoter-shareholder, Citi has played a leading role in establishing important market intermediaries such as depositories, credit bureau, clearing and payment institutions. Citi helped lay the foundation of the Indian software industry by establishing Citicorp Overseas Software Ltd. and Iflex Solutions Ltd.; it pioneered the ITES industry in financial services through Citigroup Global Services Ltd. (CGSL). Oracle acquired Iflex in 2005 and CGSL was acquired by Tata Consultancy Services in 2008.