American Express Jobs Recruitment – Freshers & Experienced Candidates Career Registration Link in American Express – Apply Now : Great, People who are eagerly waiting for American Express Job Openings Recruitment. There are Many Fresher and Experience Candidates are looking to their bright feature in MNC Companies.
American Express is one of the MNC Company in India to hire Fresher and Experience Candidates for Multiple IT Job openings in Bangalore. so this is the golden chance for Fresher and Experience Candidates to get job in American Express. We are Providing the Job information like Designation details, Eligibility Criteria, Salary Details and Registration Link for American Express etc.
American Express Jobs Recruitment – Information Details
|Customer Service Associate
|Gurgaon, Haryana, India
|Permanent, Full Time
American Express Jobs Description:
1. Function Description
American Express is on a journey to provide the world’s best customer experience every day. The Dispute and Fraud Gate (DGT) team, within Global Services Group (GSG), will allow American Express to centralize the disputes process in a way that benefits our customers and enables us to more effectively leverage our quality of service. This position operates in a 24/7 environment, including working in shifts and on weekends. On-Going flexibility is required.
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2. Purpose of the Role
To Solve for Amex CM queries efficiently and provide the world’s best customer experience every day.
3. Responsibilities For American Express Jobs
- Provide Superior Customer Experience on Calls to Consumer Card Members.
- Resolve all Customer Queries and Follow Established Procedures as Appropriate.
- Provide alternatives and apply Superior Service No, Call Handling Skills
- To Ensure Best Possible Solutions and FCR to Card Members.
- Deliver to the Customer, Employees and Shareholder Metrics as per Goals.
- Highlight Issues through Feedback and Recommend Changes in Workflows, Procedures, Service Levels, Based on Customer Demands
- To Meet Their Needs and Ensure Quality Service is given at all times.
- Adherence to Quality and Compliance Guidelines. Ability to Take Quick Decisions and Respond to Customer Inquiries. American Express Jobs
- Deliver extraordinary customer care by responding to questions concerning customer accounts in a fast paced, structured customer care environment
- Grow and nurture customer relationships on every interaction that results in measurable customer value
- Document necessary account information and offer custom solutions that benefit the customer
- Deliver extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality.
4. Critical Factors to Success
- Ability to Take Quick Decisions and Respond to Customer Inquiries.
- Deliver extraordinary customer care by responding to questions concerning
5. Past Experience For American Jobs Recruitment
Minimum 1 Year experience in International Voice Process,
6. Academic Background
Preferably Graduate in any stream
7. Skills/Capabilities across Functional, Technical, Knowledge of Platforms & Behavioral areas
- Strong problem-solving
- Excellent written and verbal communication
- Basic Knowledge of MS Office
Apply Mode : Online
|American Express Apply Link
Selection Process For American Express Jobs Recruitment:
American Express Recruitment Selection Process is based on Multiple Rounds. first of all candidates need to to clear written test i.e Aptitude Test that means online test. after that people need to clear Technical Interview, its based on knowledge in academic subjects, those 2 test who cleared they will go for HR Interview.
- Written Test
- Technical Interview
- HR Interview
Eligibility Criteria – American Express Recruitment:
- Must have Complete their Graduation or Post Graduation i.e (BE/B.Tech, ME/M.Tech, MCA, BCA, M.Com, B.Com, B.Sc, M.Sc etc)
- Be a Good Team Player in Team
- No Backlogs
- Able to work in Rotational Shifts
Salary Package for Recruitment
Coming to Salary Package the American Express is going to pay the best package for selected candidates, in addition company will give best Package for Selected Candidates on their Performance.
Steps to Apply – American Express Jobs Recruitment:
- First of all, visit official website of American Express i.e https://www.americanexpress.com/
- After visiting the official website you have to click on career section
- In career section you have to Choose India
- A lot of Openings are available in home screen
- Now click on Apply Online Link, we have provided direct link in below section
- All Eligible candidates fill up with necessary details on the Application Form
- Before Submit Button need to check all details you entered, once more
- Finally hit Submit Button
- Lastly take a print out for the reference use.
Registration Link for American Express Jobs Recruitment: Click Here
About American Express:
American Express is a global services company that provides consumers and businesses with exceptional access to products, insights and experiences that enrich lives and build business success. We make it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for merchants to sell their goods and services through innovative payment, travel and expense management solutions.