Amazon is conducting a walk-in drive for the position of Customer Support Associate Positions in Noida, Greater Noida, New Delhi Locations. This opportunity is open to All candidates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Company Name: Amazon
Job Role: Customer Support Associate
Experience: 0 – 5 Years
Qualifications: 12th / Any Graduates
Job Location: Pune, Mohali, Chandigarh, Panchkula
Salary: Rs.3,25,000/- to Rs.3,75,000/-
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| Data Entry (WFH) | Rs.50,000/- | Apply Here |
Job Description:
You’ll be part of Amazon’s Customer Service team, helping customers with queries about online shopping, identity verification, account security, purchase order support, and more. Our mission is to be Earth’s most customer-centric company, and you’ll play a key role in achieving that goal by being the first point of human contact for customer support.
Duties & Responsibilities
Some of your duties include:
- Answer customer requests through phone, chat, and email
- Navigate and review solutions in real-time using a variety of tools
- Assist with identity verification and account security concerns as needed
- Help identify and prevent potential fraud or security issues that may impact customer experience
- Problem-solve for customers without reading from a script
- Provide exceptional support and troubleshoot account and shopping issues
You will also need to be able to:
- Communicate effectively with strong verbal and written skills
- Should be comfortable with both the languages English and Hindi
- Work comfortably with computers and navigate multiple systems
- Work varying shifts from Monday to Sunday
- Work in rotating shifts (late night and overnight shifts primarily, early morning, afternoon, weekend, and overtime as required)
- Be punctual and present for your entire work shifts
- Be fully committed to your customer service role whilst working at Amazon
What it’s like as an Amazon Customer Service Associate
- Surroundings. You’ll be working in an office environment, assisting customers through phone, chat, and email.
- Activity. You’ll be at your desk for the majority of your shift, assisting customers through phone, chat, and email.
- Temperature. Our office locations provide comfortable, climate-controlled work environments.
- Dress code. Business casual attire is appropriate for our office environment.
Requirements
- You must be 18 years or older.
- You must have completed 10+2 education (12th grade) freshers and experienced candidates welcome.
- You must be proficient in English, including the ability to understand and adhere to all job requirements.
- You must be authorised to work in India.
Walk-in Drive Details Here:
Interview Date: 14th to 17th July 2026
Interview Time: 10:00 AM – 3:00 PM
Venue Details:
Panchkula Venue:
Floor 5&6th,
Anant Raj Tech Park,
Plot no-1 , Sector-22, IT Park
Panchkula, 134109
Contact – Varun
Pune Venue:
Amazon Development Center,
B-2, Nagar Rd,
Somnath Nagar, Wadgaon Sheri,
Pune, Maharashtra 411014.
Contact – Pragati
About Amazon:
Amazon.com, Inc. is a leading American multinational technology company founded by Jeff Bezos in 1994, focusing on e-commerce, cloud computing (AWS), digital streaming, and AI. Originally an online bookstore, it is now “The Everything Store,” holding massive market shares in retail and technology. Headquartered in Seattle, it is one of the “Big Five” U.S. IT companies.