HDFC Bank is conducting a walk-in drive for Freshers/Exp as Welcome Desk Positions in Bangalore Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Company Name: HDFC Bank
Job Role: Welcome Desk
Experience: 1 – 4 Years
Qualifications: Any Graduate
Job Location: Bangalore
Salary: Rs.3,00,000/- to Rs.5,00,000/-
| WORK FROM HOME JOBS | ||
|---|---|---|
| Data Entry (WFH) | Rs.50,000/- | Apply Here |
| Data Entry (WFH) | Best in Industry | Apply Here |
Job Description:
Responsibility Assigned
- Attend and Service the requirements of all Managed Customers visiting at the Branch
- Assist RMs in servicing the Managed Customer Base in their portfolios
- Specialized resource to pro-actively resolve customer queries, service requirements, product customization, etc to ensure primary banking behavior of Managed Customers
- Liasoning with various departments to cater the service requirements of the client
- Handling escalations of Managed Customers for their service requirements
- Maintaining portfolio health i.e. Profile Updation , Re KYC completion , PAN and contact details updation
- Ensure action on central triggers / customer service initiatives
- Handle Clearing Referrals for Managed Customers
- Assisting RMs with Form filling / completion of documentation for processing of Customer instructions including LC/ BG / Forex transaction documentation
- Resolve Customer complaints received at Branch for Managed Customers.
- Action on Band 1 and Band 2 Customer base
- Migration of transactions to Digital Banking Channels i.e. Net Banking/ E-Net, Mobile Banking, Phone Banking, Insta-Alerts, Email Statements etc as per customer profile / needs / preference
- Contribute effectively to branch sales through inbound interactions / references / Lobby customers
Sales
Contribute effectively to branch sales through inbound interactions / references / Lobby customers
Certifications:
- NISM- VA
- CAIIB (Optional)
- Internal Certification (SAP Portal)
- IRDA
- POSP
- Banking Product Knowledge
- Planning and Organizing Skills
- Interpersonal Skills
- Sales and Influencing Skills
- Communication
- Knowledge of Competition
Experience Required
- Minimum experience in years 1 yr
- Exposure to banking preferable
Major Stakeholders(intra team and cross functional stakeholders, who would need to be interacted with for discharging duties)
- Customers
- Branch Banking Team
- Operations
- HLIC
- Insurance CAM
- MF Fund houses personnel
- HSL personnel
Walk-in Drive Details Here:
Interview Date: 11th June 2026
Interview Time: 9.30 AM – 1:00 PM
Venue Details:
HDFC Bank No.5/1,
Prestige Terrace, Ground Floor,
Union Street, Infantry Road,
Bengaluru 560001.
(Branch Code – 1268)
About HDFC Bank Company:
HDFC Bank Ltd. is India’s largest private sector bank, established in 1994 as a subsidiary of Housing Development Finance Corporation (HDFC) Ltd. It offers a wide range of services, including retail and wholesale banking, digital banking solutions, and wealth management, and has a vast network of branches and ATMs across India and internationally. The bank is known for its focus on technology-driven, risk-conscious growth and has grown significantly since it began operations in 1995.