Sutherland is conducting a walk-in drive for freshers/exp as Specialist positions in Work From Home Location. This opportunity is open to all graduates. For more details regarding the walk-in interview, including the specific venue and timing, please refer to the additional sections provided.
Company Name: Sutherland
Job Role: Specialist
Experience: 0 – 3 Years
Qualifications: Any Graduate
Job Location: Remote ( Hiring Location is Chennai )
Salary: RS 3,00,000/- to 3,50,000/-
| WORK FROM HOME JOBS | ||
|---|---|---|
| Data Entry (WFH) | Rs.50,000/- | Apply Here |
| Data Entry (WFH) | Best in Industry | Apply Here |
Job Description:
Key Skills Required:
- Good Communication
- Freshers can Apply
- Mid Shift
- Graduate
Job Description
- Review open accounts from the daily Ageing report
- Monitor and maintain the assigned accounts – Collection calls (Outbound/Inbound in a professional manner), account adjustments and customer reconciliations
- Collect customer payments in accordance with payment due date and timely follow-up on payment arrangements
- Monitor customer payments activity to ensure receivables are collected in a timely manner
- Ensure timely escalation in case of non-payment or no response
- Provide customer service with regards to sending statements, process customer refunds, and process account adjustments and resolves client-billing problems and applying good customer service in a timely manner
- Identify issues attributing to account delinquency and discuss them with customers and escalate with client
- Assists with the cleanup of UC’s (unapplied credits), short paid invoices
- Send Dunning letter to customers to make the payment of delinquent accounts
- Communicate & follow up with Sales/Operations department regarding customer accounts on a timely basis
- Update Daily/Weekly trackers and perform self-quality check
- Adherence to Control and Compliance
- Act as a liaison between Customer, Sales, Billing and various internal departments to ensure smooth flow of transaction and resolution of issues if any
- Follow and update the Standard Operating Procedure (SOP) 15. Active participation in Learning & Developments
Perks:
- Work From Home
- Flexible environment
- Career growth and learning opportunities
- Exposure to international processes
If interested, please share your resume or reach out directly: Email: Abinaya.Manoharan@Sutherlandglobal.com Contact: 9791385843
Walk-in Drive Details Here:
Interview Date: 4th & 5th May 2026
Interview Time: 10:30 AM to 4:00 PM
Venue Details:
A1 Block,
Ground Floor Shriram Gateway
Perungulathur Chennai.
Contact – Abinaya Manoharan ( 9791385843 )
About Sutherland Company:
Sutherland is a global digital transformation and business process outsourcing company that was founded in 1986. It offers a range of services, including AI, automation, analytics, and cloud engineering, to help companies improve customer experiences and optimize operations. Headquartered in Rochester, New York, Sutherland has a global presence with numerous offices and operations worldwide.