NTT Data Walk-in Drive For Helpdesk Associate / Senior Associate
Company Name : NTT Data
Job Role : Helpdesk Associate / Senior Associate
Experience : 1 – 4 Years
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Qualifications : Any Graduate
Job Location : Bangalore
Salary : RS 2.5 – 5.5 Lacs P.A
Job Description :
“NTT DATA- Helpdesk Associate/Senior Associate – Looking for Immediate Joiners ”
- Good English Communication is a MUST.
- The candidate should be a graduate or must have completed 15 years of education.
- Job Location: Bangalore (WFO)
- Salary+ Allowance+ Cab
- Permanent Role
- 5 Days Working + 2 Week Off
Role & Responsibilities :
Provide exceptional IT Service Desk support, guidance and training to end-users for various IT devices, applications or processes.
- Record, Update and Escalate Support issues to the next level in a timely manner.
- Support all IT onboarding activities for end-users •
- Work with our internal IT Teams on system testing, integration and maintenance. •
- Engage in discovery of new IT business tools, to support our business users as well as our internal IT Team.
- Seek, Suggest, Evaluate and implement process and Technology improvements. •
- Willing to learn & grow in other IT Business areas
Requirements for this role include :
- Excellent English written and verbal communication skills.
- Exceptional customer service skills.
- Great Team player
- Great communication skills, comfortable working with various stakeholders
- Strong troubleshooting skills, bug finding, and resolution
- Ability to work independently within a diverse global team
- IT software and hardware troubleshooting knowledge and skills (Win 10, MacOS, iOS, Android, Google Suite and Microsoft Environment)
In addition, preferable skills and behaviors include :
- Knowledge in First Level Support for Business applications as Oracle, Workday, BI, Agile, etc.
- Knowledge in Desktop Support
- Familiar with ITIL Concepts and Processes. Possesses knowledge of Microsoft Applications like MS Visio MS Excel & MS Power point etc.
Preferences : Optional (nice-to-haves)
- Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do – ITIL foundation certified Flexible Willing to work in a Rotational 24*7
Perks and Benefits :
- Health Insurance Covered up to 5 Lak
- Cab Facilities available
- Time – Off Benefits
- Wellness Benefits
Register your name for the Walk in interview on 10th April from 3PM to this given mail id Niveditha.cg@nttdata.com
Walk-in Drive Details Here:
NTT Data Information Processing Systems Pvt Ltd,
Plot No. 178, L/O EPIP Phase 2, D8 Building,
STPI Zone Whitefield Industrial Area, Bangalore -560066, India
Mob-+918123424956 || Office:+9180-61912136
Contact Person : Niveditha ( 9363557815 )
For More information about the NTT Data Walk-in Drive For Helpdesk Associate / Senior Associate, Visit this Page and Follow our www.freshersindia.in Website Regularly.
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1. Tell me about yourself.
Answer:
“I’m a [your profession] with [X years] of experience in [your field/industry]. I’ve worked on [key skills or achievements]. I’m passionate about [your motivation], and I’m now looking for a new opportunity where I can [your goal related to the job].”
2. Why do you want to work here?
Answer:
“I’ve researched your company and am impressed by [mention a product, value, or culture point]. I believe my skills in [mention relevant skills] align well with your team’s goals, and I’m excited about the opportunity to contribute.”
3. What are your strengths?
Answer:
“My key strengths include [e.g., problem-solving, communication, teamwork]. For example, in my previous role, I [short story of applying the strength].”
4. What are your weaknesses?
Answer:
“I used to struggle with [minor, fixable weakness], but I’ve been actively working on it by [mention what you’re doing to improve]. It’s helped me become more [positive trait].”
5. Where do you see yourself in 5 years?
Answer:
“I see myself growing within a company like yours, gaining more responsibility and developing expertise in [field]. I’m especially interested in [career development goal].”
6. Why should we hire you?
Answer:
“Because I bring [mention experience, technical or soft skills], and I’m committed to delivering results. I’m a fast learner and can adapt quickly to new environments.”
7. Describe a challenge you faced and how you handled it.
Answer:
“In my previous role, we had a tight deadline for [project]. I organized the team, prioritized tasks, and communicated closely with stakeholders. We delivered on time, and it was a big win for the team.”
8. Tell me about a time you worked in a team.
Answer:
“I was part of a team working on [project]. I collaborated with others by [your role]. We achieved [result], and I learned the importance of [teamwork value].”
9. Do you have any questions for us?
Answer:
“Yes. Could you tell me more about the team I’ll be working with? And what does success look like in this role after six months?”
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