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Genpact Job – Fresher’s & Experienced Candidates Career Registration Link in Genpact – Apply Now: Great, Job seekers who are eagerly waiting for Genpact Job Openings Recruitment. There are Many Freshers and Experience Candidates are looking to their bright feature in MNC Companies. Secondly fresher can eligible to get freshers jobs, MNC’s are always in a lookout for such fresher’s. In order to reach the goal this is your prime and strength.

Genpact is one of the MNC’s in India to hire Fresher and Experience Candidates for Multiple IT Job openings in Noida. so this is the golden chance for Fresher and Experience Candidates to get a job in Genpact. We are Providing the Job information like Designation details, Eligibility Criteria, Salary Details and Registration Link for Genpact, etc. you must alert and keep in touch with our Freshers jobs site for Regular Genpact Jobs notifications. People are searching for jobs in Bangalore and jobs in Bangalore targeting MNC’s, but these MNC’s are targeting people eligible with energetic stuff. So not only Selected areas, Every fresher can target MNC and eligible for selected designation.

Genpact Job – Information Details

Description for Genpact Job:

Job Location : Noida

Attend to Emails & cases generated by clients/case teams related to applications, user administration, adhere to the SOP and triage with L-2 Team.
Manage incident life cycle for cases reported at HD, take full ownership of the Incident from creation to closure.
Document & add new issues/solutions to Knowledge Management Repository.
Use of soft skills – Listen, Empathy, Courtesy etc.
Utilize professional techniques to retain & delight customers.
Provide quality service & resolve concerns efficiently & professionally.
Interact extensively (verbal & written) with global teams & users.
Be a part of Client conducted knowledge transition session.
Perform Data Modelling, Transformation and validation with high quality output
Understand the product/s to effectively troubleshoot incidents.
Proactively identify opportunities for improvement and work with the Team to implement them.
Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.

Qualifications we seek in you!
What are the minimum prior qualifications to be an applicant for this role:

Bachelor’s / Master’s degree in computer science engineering/technology)
Technical certifications would be an added advantage.
Preferred qualifications In addition to above
Should have excellent written/ verbal communication skills (English business communication).
Has a client centric mindset. Able to take ownership of situations to ensure swift closure
Should have excellent problem-solving capability and technical aptitude to resolve incidents.
Good technical knowledge of MS Office (2007-2013), all current browsers, basic networking and infrastructure concepts.
Should have working experience on Service Now or any ticketing tool
Attention to details and eagerness to help clients by going an extra mile.
Comprehend the issue, search on Knowledge Management Tool and communicate/narrate effectively. Able to maintain the knowledge management articles by regularly updating them.
Customer service skills, high energy levels and meet customer defined levels of Quality in Operations.
Good knowledge of Incident & Request Management should be possessing ITIL Know how.
Flexible with 24X5 mode of Operations.
Possess ability to upskill to cater to growing business requirement.
Understanding of Networking & Infra setup.
Understanding of ITIL framework and foundational concepts
MS Office: 2007-2013 (Outlook/ PowerPoint/ Excel/ Word must)
Intermediate Microsoft excel (Formula & Macros) skills.
Novice level exposure of SQL
Exposure to Tableau visualizations and administration would be considered a plus
Understanding of ETL tools like Alteryx would be plus
Process Details
Shift Type: Rotational
Shift Timings: 24×5 (expectation of availability as per business demand over weekend)
Weekends Off: Yes

Apply Mode: Online

Genpact Job Selection Process

It bases Genpact Job Selection Process on Multiple Rounds. First candidates need to to clear written test i.e. Aptitude & Reasoning Test, which is conducted through online. After that people need to clear Technical Interview as usual, it’s based on knowledge in academic subjects, those 2 test who cleared they will go for HR Interview.

• Written Test
• Technical Interview
• HR Interview

Steps to Apply Genpact Job

• First, visit official website of Genpact i.e https://www.genpact.com
• After visiting the official website you have to click on career section
• In career section you have to Choose India
• A lot of Openings are available in home screen
• Now click on Apply Online Link, we have provided direct link in below section
• All Eligible candidates fill up with necessary details on the Application Form
• Before Submit Button need to check all details you entered, once more
• Now hit Submit Button
• Lastly take a print out for the reference use.

Career Link for Genpact : Click Here

About Genpact :

Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. Combining our expertise in end-to-end operations and our AI-based platform, Genpact Cora, we focus on the details – all 90,000+ of us. From New York to New Delhi and more than 30 countries in between, we connect every dot, reimagine every process, and reinvent companies’ ways of working. We create resilient, more sustainable, business outcomes. Whatever it is, we’ll be there with you – accelerating digital transformation to create bold, lasting results – because transformation happens here.