Wipro is conducting a walk-in drive for freshers/exp as Associate positions in Thane, Navi Mumbai, Mumbai locations. This opportunity is open to all graduates. For more details regarding the walk-in interview, including the specific venue and timing, please refer to the additional sections provided.
Company Name: Wipro
Job Role: Associate
Experience: 0 – 3 Years
Qualifications: Any Graduate
Job Location: Thane, Navi Mumbai, Mumbai
Salary: Best in Industry
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Job Description:
- Fielding all incoming help requests from clients via emails or service tickets in a courteous manner.
- Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.
- Identify and learn appropriate product details to facilitate better client interaction and troubleshooting.
- Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions.
- Follow standard processes and procedures to resolve all client queries.
- Resolve client queries as per the SLAs defined in the contract.
- Maintain logs and records of all customer queries as per the standard procedures and guidelines.
Relevant Experience: Fresher or any Backoffice experience
Working Conditions:
- Fixed evening shift (5 days working from office).
- Saturdays and Sundays are fixed off.
- One year service agreement mandatory.
Education Skills Any graduate, post graduate ( except technical graduate )
Note : Looking for immediate joiners or who can join within 10-15 days
Walk-in Drive Details Here:
Interview Date: 2nd June 2026
Time: 10.00 AM – 12.30 PM
Venue Details:
Gigaplex, Building no 3,
3rd floor – Airoli West,
near Patni ground,
Opp Capgemini campus. Plot no. 1.T.5,
MIDC, Airoli – 400708.
Contact – Aishwarya Narwade
About Wipro Company:
Wipro Limited is a leading Indian multinational technology services and consulting company headquartered in Bengaluru, providing IT, AI-powered solutions, and business process services. Founded in 1945 as a vegetable oil company, it transitioned into software in the 1970s and now has over 230,000 employees serving clients across 65+ countries.