Transcom walk-in drive for freshers/exp as Customer Service Associate positions in Pune Location. This opportunity is open to all graduates. For more details regarding the walk-in interview, including the specific venue and timing, please refer to the additional sections provided.
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Company Name: TCS
Job Role: Customer Service Associate
Experience: 1 – 4 Years
Qualifications: Any Graduate
Job Location: Pune
Salary: Best in Industry
Job Description:
Transcom is conducting a Mega Walk-in Drive from 25th September to 30th September for the role of Customer Service Associate in our International Chat Support division. We are looking for energetic professionals with strong communication skills to join our dynamic team in Pune.
Key Responsibilities:
- Handle real-time customer inquiries via international chat channels with accuracy and professionalism.
- Provide first-contact resolution while maintaining high quality and customer satisfaction standards.
- Demonstrate problem-solving skills to address customer concerns effectively.
- Adapt seamlessly to rotational shifts and dynamic operational requirements.
Candidate Profile / Eligibility Criteria:
- Education: Undergraduate (Min. 10+2 / Diploma) with at least 6 months of work experience.
- Experience: Prior experience in International Chat Support is mandatory.
- Skills: Excellent written English communication, typing accuracy, and active listening skills.
- Flexibility: Comfortable working in rotational shifts and a 5.5-day work week (WFO).
Perks & Benefits:
- Competitive Salary Package + Performance Incentives
- Free Cab / Transportation Facility Provided
- On-site Work Environment (Work From Office)
- Clear Career Progression & Growth Opportunities
Recruiter / HR Contact
Contact Person: Vishakha Malkani
Email: Vishakha.malkani@transcom.com
Phone / WhatsApp: +91 7357140977
Walk-in Drive Details Here:
Interview Date: 5th to 16th October 2026
Interview Time: 9.30 AM – 5.30 PM
Venue Details:
Transcom, 15th Floor,
Nyati Plaza, Kharadi, Pune
About Company:
Transcom is a global BPO leader with over 30 years of experience in a vast array of different industries. We pride ourselves on being the agile and adaptable CX partner our clients can depend on to make them shine.