Tech Mahindra is conducting a walk-in drive for freshers/exp as Customer Service Representative positions in Pune location. This opportunity is open to all graduates. For more details regarding the walk-in interview, including the specific venue and timing, please refer to the additional sections provided.
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Company Name: Tech Mahindra
Job Role: Customer Service Representative
Experience: 0 – 2 Years
Qualifications: Any Graduate
Job Location: Pune
Salary: Best in Industry
Job Description:
Role & responsibilities
- Handle customer queries via chat and provide timely resolutions.
- Deliver excellent customer service while meeting quality standards.
- Manage multiple chat conversations simultaneously.
- Escalate complex issues to concerned teams.
- Maintain accurate records of customer interactions.
- Achieve KPIs such as CSAT, productivity, and response time.
Preferred candidate profile
- Excellent written communication skills in English (German/Italian preferred).
- Strong customer service and problem-solving abilities.
- Comfortable working in rotational shifts.
- Freshers & experienced candidates can apply.
Walk-in Drive Details Here:
Interview Date: 21st to 23rd October 2026
Interview Time: 9:00 AM – 2:00 PM
Venue Details:
Tech Mahindra Ltd,
Hinjewadi Phase 3,
Pune – 411057.
Contact – Smruti Surana ( 8055338505 )
| Urgent Interview Calls | Apply Here |
| 3 Hour Live Claude Training - Free Registration | Apply Here |
About Tech Mahindra Company:
Tech Mahindra is a leading Indian multinational technology company specializing in IT services and consulting. Established in 1986 as a joint venture between Mahindra & Mahindra and BT Group, it operates under the umbrella of the Mahindra Group and is headquartered in Pune, Maharashtra. As of March 2025, Tech Mahindra employs over 148,000 professionals across more than 90 countries, serving over 1,100 global clients