TCS is conducting a walk-in drive for freshers/exp as Customer Service Executive positions in Kolkata Location. This opportunity is open to all graduates. For more details regarding the walk-in interview, including the specific venue and timing, please refer to the additional sections provided.
Company Name: TCS
Job Role: Customer Service Executive
Experience: 1 – 5 Years
Qualifications: Any Graduate
Job Location: Kolkata
Salary: Best in Industry
Job Description:
Desired Competencies (Technical/Behavioral Competency)
- Experience in Front Office Customer Service operations is mandatory
- Must have Email & Chat customer service experience
- Capability to work under pressure in a dynamic business environment
- High degree of accountability and excellent interpersonal skills
- Ability to deal with ambiguous scenarios and come out with workable solutions
- Customer focus, Drive for results and ability to take ownership
- Strong English communication skills both spoken and written
- Flexible to work in 24*7 shift environment
- Open to work during weekends
- Ability to complete an assignment within stipulated timeline
- Should be a team player
- Ability to work effectively in ambiguity, shifting priorities and multiple deadlines
Good-to-Have
Good coordination and interpersonal skills
Responsibility of / Expectations from the Role:
- Handling of work as assigned in Project, Working in Agile methodology, work with Customer directly, working with deadlines.
- Minimum 2-3 years of experience in customer service projects in international process
- Excellent English communication skills both spoken and written
EP NUMBER MANDATORY
PLEASE CARRY 2 PASSPORT SIZE PHOTOGRAPHS
GOVERNMENT ID AND PHOTOCOPY
DEGREE CERTIFICATES AND EMPLOYEMENT EXEPERIENCE DOCUMENTS
Candidates must fill in the application form and carry a printed copy downloaded from the iBegin portal.
Candidates who have attended a walk-in interview within the last 30 days will not be eligible to participate.
Step1: Click register
https://ibegin.tcsapps.com/candidate/register
Step 2: Complete registration, Select “BPO” in areas of interest and complete the registration.
Step 3: Once completed, your TCS no. will be generated which starts from EP2026XXXX.
Step 4: You will receive the EP number on your personal e-mail ID.
Walk-in Drive Details Here:
Interview Date: 5th July 2026
Interview Time: 10.00 AM – 2.00 PM
Venue Details:
TCS Gitanjali Park,
IT/ITES SEZ, Plot – IIF/3,
Action Area – II,
Cafeteria, New Town, Rajarhat,
Kolkata, West Bengal 700160.
About TCS Company:
Tata Consultancy Services (TCS) is a multinational information technology (IT) services and consulting company, headquartered in Mumbai, India, and a subsidiary of the Tata Group. It was founded in 1968 and provides a wide range of IT, business, and engineering solutions to clients across 46 countries. TCS is the largest Indian company by market capitalization and one of the largest IT services companies globally.