TCS walk-in drive for freshers/exp as Customer Service Associate positions in Kolkata Location. This opportunity is open to all graduates. For more details regarding the walk-in interview, including the specific venue and timing, please refer to the additional sections provided.
Company Name: TCS
Job Role: Customer Service Associate
Experience: 1 – 5 Years
Qualifications: Any Graduate
Job Location: Kolkata
Salary: Best in Industry
Job Description:
Eligibility Criteria:
- Minimum 15 years of regular, full-time education (10 + 2 + 3)
- Non-technical full-time graduation
- Minimum 1 year of experience in Customer Service Domain
Must Have Skills:
- Desired Competencies (Technical/Behavioral Competency):
- Experience in Front International Office Customer Service operations (Email & Chat) is mandatory
- Must have Email & Chat customer service experience
- Capability to work under pressure in a dynamic business environment
- High degree of accountability and excellent interpersonal skills
- Ability to deal with ambiguous scenarios and come out with workable solutions
- Customer focus, Drive for results and ability to take ownership
- Strong English communication skills both spoken and written
- Flexible to work in 24*7 shift environment
- Open to work during weekends
- Ability to complete an assignment within stipulated timeline
- Should be a team player
- Ability to work effectively in ambiguity, shifting priorities and multiple deadlines
- 15 years of regular education
- Good coordination and interpersonal skills
Responsibility of / Expectations from the Role:
- Handling of work as assigned in Project, Working in Agile methodology, work with Customer directly, working with deadlines.
- Minimum 2-3 years of experience in international customer service projects in international process
- Excellent English communication skills both spoken and written
Walk-in Drive Details Here:
Interview Date: 16th August 2026
Interview Time: 10.00 AM – 12.30 PM
Venue Details:
TCS Gitanjali Park,
IT/ITES SEZ, Plot-IIF/3,
Action Area-II, New Town,
Rajarhat Kolkata-700156.
About TCS Company:
Tata Consultancy Services (TCS) is a multinational information technology (IT) services and consulting company, headquartered in Mumbai, India, and a subsidiary of the Tata Group. It was founded in 1968 and provides a wide range of IT, business, and engineering solutions to clients across 46 countries. TCS is the largest Indian company by market capitalization and one of the largest IT services companies globally.