Company Name: Mphasis
Job Role: Process Executive
Experience: 1 – 4 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Bengaluru
Salary: Best in Industry
Job Description:
- Handle Inbound and Outbound calls
- Coordinating with Operations and other support functions for any help related on calls
- Follow the guidelines set out for calls handling
- All the KPI/KRAs assigned to be met
Skills required:
- Having strong English verbal language skills that enable the Associate to conduct, understand and handle free-flowing and difficult conversations on Calls, whilst comprehending and responding to the needs of each customer.
- Ability to actively listen and question with purpose and in clear, concise, and understandable English to enable the Associate to understand the issues that the Customers need resolving.
- Ability to provide clear explanations so that the Customer understands the information the Associate wishes to convey.
- Flexible to work in rotational and night shift.
- 100% WORK FROM OFFICE
Years of experience needed 6 to 12 months in International Customer Service Voice and Collections
Time – 11:00am – 1:30pm
IMMEDIATE JOINERS ONLY
Must have original soft copy of all the education and work-related documents without any issues.
Please make sure to carry your hard copy resume and Aadhar card originals
Walk-in Drive Details Here:
Interview Date: 13th October 2026
Interview Time: 12.00 PM – 4:00 PM
Venue Details:
Mphasis,
Tower-F, 4th Floor,
Global Village,
Mylasandra-Pattenegere Villages,
Off Bangalore -Mysore Expressway,
RVCE Post, Bangalore-560059.
About Mphasis Company:
Mphasis is a Bengaluru-based multinational IT services and consulting company, specializing in cloud computing, cognitive technologies, and digital transformation for industries like finance, telecom, and logistics. Founded in 1998 and majority-owned by Blackstone (39.85%), it uses its signature Front2Back™ (F2B) framework and NeoIP™ AI platform to help enterprises modernize systems and enhance customer experience.