Mphasis Direct Walk-in Drive For Freshers
Mphasis is conducting a walk-in drive for the position of Customer Support Executive On September 3rd to 20th, 2025 in Mangalore. This opportunity is open to candidates with 0 to 2 years of experience and requires a Any Graduate or a related qualification. Mphasis Direct Walk-in Drive About more details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Company Name: Mphasis
Job Role: Customer Support Executive
Experience: 0 – 1 Years
Qualifications: Any Graduate
Job Location: Mangalore
Salary: Not Disclosed
Job Description:
Walk in Drive at Mphasis Mangalore Location. Interested candidates can apply for the below job and attend directly.
- Date: 3rd to 20 of Sep 2025
- Time: 10.30 am to 5 pm
- Shifts: Must be ok to work on Night Shift (6.30 pm to 3.30 am) M-F
- Job Title: Support Specialist (Voice Process)
- Job Duration: Full time job opportunity with Benefits
- Work Location: Ella, PL Compound, Morgans gate, Jeppu Market Road, Mangalore, Karnataka (ONSITE JOB)
Process Skills:
- Respond to customer queries via inbound/outbound calls and emails within defined SLAs
- Record interaction using client system with proper classification
- Refer Knowledge base and perform task as per defined process
- Follow up and closure of interactions to ensure customer satisfaction
- Passionate about customer service
- Comfortable with Rotational shifts, extended working hours and weekly offs.
- Candidate should clear the V&A and online typing tests
Technical Skills:
- Looking for freshers with excellent communication skills.
- Bachelor’s Degree is a Must
- Operating the computer- Intermediate
- MS Office – Intermediate
- Avaya/Phone Operating skills Beginner
- Fluent in Spoken and written English with effective Business Communication
- Communication in neutral accent over phone
- Active listening and probing skills
- Basic knowledge of Insurance
- Analytical skills
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