Kotak Mahindra Bank is conducting a walk-in drive for the position of Process Associate Positions in Noida Location. This opportunity is open to All candidates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Company Name: Kotak Mahindra Bank
Job Role: Process Associate
Experience: 1 – 5 Years
Qualifications: Any Graduates
Job Location: Noida
Salary: Rs.1,50,000/- to Rs.4,00,000/-
Job Description:
Roles and Responsibilities
- Handle customer queries via phone calls, emails, and chats in a timely and professional manner.
- Provide accurate information on banking products and services to customers.
- Resolve customer issues promptly and efficiently while maintaining high levels of service quality.
- Meet performance targets for call handling time, resolution rates, and sales conversion ratios.
- Collaborate with team members to achieve common goals and objectives.
Desired Candidate Profile
- 1-3 years of experience in BPO/Call Centre environment or related field (preferably from banking industry).
- Excellent communication skills with ability to handle multiple conversations simultaneously.
- Strong cross-selling skills with knowledge of various financial products and services offered by the bank.
- Ability to work effectively under pressure during peak hours or special events.
Walk-in Drive Details:
Walk-in Date: 27th May to 30th June 2026
Time: 10.00 AM – 3.00 PM
Venue Details:
Kotak Mahindra Bank,
22nd Floor,
WTT Sector 16, Noida.
Contact – Mallika Malhotra
About Company:
Established in 1985, the Kotak Mahindra Group is one of India€™s leading financial services conglomerates. In February 2003, Kotak Mahindra Finance Ltd. (KMFL), the Group€™s flagship company, received a banking license from the Reserve Bank of India (RBI). With this, KMFL became the first non-banking finance company in India to become a bank €“ Kotak Mahindra Bank Limited.