Infosys is conducting a walk-in drive for Freshers/Exp as Customer Support Executive Positions in Kolkata Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Company Name: Infosys
Job Role: Customer Support Executive
Experience: 1 – 5 Years
Qualification: Any Graduates
Job Type: Full Time
Job Location: Kolkata
Salary: Best in Industry
| WORK FROM HOME JOBS | ||
|---|---|---|
| Data Entry (WFH) | Rs.50,000/- | Apply Here |
| Customer Service (WFH) | Best in Industry | Apply Here |
Job Description:
Who can apply
- Freshers and 1 – 5 years of experience in an International Voice Process
- Has excellent communication skills
- Are willing to work in rotational shifts, including night shifts
- Are comfortable with a 5day workfromoffice schedule
About the Role
We are looking for enthusiastic and customer-focused individuals to join our International Voice Support team. If you have excellent communication skills, a passion for helping people, and thrive in a fast-paced environment, we’d love to hear from you!
Mandatory Requirements:
- International Voice Support Experience – Must Have
- Excellent Communication Skills Speak, Read, and Write fluently in English
- Outstanding Customer Handling Skills
- Willingness to Work Night Shifts
- 100% Work from Office Bengaluru Location
What You’ll Do:
- Engage with international customers to resolve queries and provide outstanding support.
- Build rapport through active listening, empathy, and professional communication.
- Deliver solutions by understanding customer needs and navigating internal processes.
- Maintain high standards of ethics, integrity, and customer satisfaction.
- Adapt to evolving tools, technologies, and workflows with agility.
General Skills:
- Excellent communication and soft skills.
- Ability to structure calls professionally and efficiently.
- Empathy-driven approach to customer interactions.
- Positive, polite, and professional demeanor.
Technical Skills:
- Basic understanding of client processes and workflows.
- Ability to identify routine issues and resolve them effectively.
- Tech-savvy and quick to adapt to new tools and systems.
Key Competencies:
- Strong customer service orientation.
- Team player with a collaborative mindset.
- High adaptability to change and new challenges.
- Ethical and professional conduct at all times.
Qualifications:
- Prior experience in customer service or contact center roles preferred.
- Open to undergraduates from any stream with strong communication skills.
- Preferred: Basic understanding or any customer support certification
- Mandatory Documents to Carry2
- Updated printout of your resume
- Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport)
- All original academic documents for verification:
- 10th & 12th Marksheets
- Graduation (All Semesters, CMM, Provisional & Degree Certificate)
- Laptops & cameras are not permitted due to security restrictions.
- Government ID is mandatory for entry into the campus.
Walk-in Details:
Walk-in Date: 15th May 2026
Time: 10.00 AM to 1.00 PM
Interview Address:
Infosys Limited,
Plot No IIIG/2,P. S-New Town,
Kolkata – 700135 (Hatisala)
Contact – Chiranjit
About Infosys:
Infosys is a global leader in digital services and consulting, providing technology-enabled business solutions. Founded in 1981, the company has grown from a small startup to a major international player with over 300,000 employees and a presence in over 50 countries. Infosys focuses on helping clients with their digital transformation journey, offering services in areas like AI, cloud, and agile workflows.