Hexaware Walk-in Drive For Freshers

Hexaware Walk-in Drive For Freshers

Experience : 0 – 1 Years

Qualifications : 12th Pass

Job Location : Coimbatore

Salary : RS 1.75 – 2.0 Lacs P.A

Job Description :

We are seeking enthusiastic individuals to join our Customer Service team as Executives/Sr. Executives/Specialists. The ideal candidates will be responsible for delivering exceptional customer service and support through effective communication and problem-solving skills.

• Shifts timings : Rotational Shifts Week Off : 2 days of Rotational
• Transport : Cab for Female Employees after 9PM and for male employees after 11PM.
• Reports into : Team Lead
• Salary : Upto 2LPA

Job Details :

• Handle customer inquiries efficiently and professionally.
• Provide accurate information regarding products and services.
• Resolve customer complaints and issues promptly.
• Maintain a high level of customer satisfaction.
• Document customer interactions and feedback accurately.
• Collaborate with team members to enhance service delivery.
• Utilize effective communication skills to engage customers.
• Demonstrate strong typing skills with a minimum of 22 WPM and 85% accuracy.
• Achieve performance metrics and targets set by the management.
• Participate in training sessions for skill enhancement.
• Adhere to company policies and procedures.
• Work effectively in a team environment.

Criteria :

• HSC and above qualification.
• Decent English communication skills.
• VETI Score 3 (Eng Voice Process).
• Ability to work in rotational shifts.

Walk-in Drive Details Here :