HDFC Bank Walk-in Drive For Freshers
HDFC Bank is conducting a walk-in drive for the position of Virtual Care Officer On November 11th, 2025 in Noida. This opportunity is open to candidates with 0 – 3 years of experience and requires a Any Graduate or a related qualification. HDFC Bank Walk-in Drive About more details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Company Name: HDFC Bank
Job Role: Virtual Care Officer
Experience: 0 – 3 Years
Qualifications: Any Graduate
Job Location: Noida
Salary: Not Disclosed
Job Description:
HDFC Bank Walk-in Drive For Freshers
Role & Responsibilities:
- Enquiries & transactions related to the products availed by the customer.
- Clarifications & queries on billing, payment confirmation, charges, EMI details, statement of account etc.
- Handling requests such as Debit / Credit Card Pin, NetBanking Password, PIN / IPIN statement of account, Fixed Deposit advice etc.
- Handling of financial transactions (currently Fixed Deposit opening, Demand Draft/ Managers Cheque requests, Funds transfer request as requested by customers.)
- Responding to customers with the resolution within the defined TATs.
Primary Responsibilities:
- Ensure delivery of competent, consistent, and high-quality service that enhances the overall customer experience.
- Achieve defined productivity targets related to service levels, call handling time, and quality parameters consistently.
- Maintain zero-defect processing for all customer requests, including prompt and accurate hotlisting of lost cards.
- Provide complete and accurate resolutions within defined Turnaround Times (TATs).
- Ensure strict process compliance in line with established Audit and Service Quality (SQ) guidelines.
Walk-in Drive Details Here:
Interview Date: 11th November 2025
Interview Time: 09:30 AM to 05:30 PM
Venue Details:
HDFC Bank, 2nd Floor, ACE Capital, 4003 & 4004, Express Trade Tower 2,
B36, Block B, Sector 132, Noida, Uttar Pradesh 201304
Contact Persons: Sayanthan Roy / Rupakshi Jain
For More information about the HDFC Bank Walk-in Drive For Freshers, Visit this Page and Follow our www.freshersindia.in Website Regularly.
