HCLTech Walk-in Drive For Freshers

HCLTech Walk-in Drive For Freshers

Experience : 0 Years

Qualifications : B.Com / B.Sc / B.A / BCA

Job Location : Chennai

Salary : Not Disclosed

Job Description :

We are looking for a motivated and detail-oriented freshers. The ideal candidate will be comfortable working night shifts and in a 24/7 work environment. Candidate will be responsible for solving customer queries through calls and emails, ensuring a high level of customer satisfaction.

Key Responsibilities :

• Handle customer queries and issues via phone and email in a timely and professional manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with other departments to resolve customer issues.
• Monitor and report on key performance indicators (KPIs) related to customer service.
• Continuously improve processes to enhance customer experience.

Requirements :

• Comfortable working night shifts and in a 24/7 work environment.
• Excellent attention to detail and problem-solving skills.
• Strong communication skills, both verbal and written.
• Ability to work independently and as part of a team.

Preferred Qualifications :

• Graduation Mandatory Excluding (B.Tech/M.tech/BCA/MCA/Law)

Interested candidates can come for the walk in drive & also can share their resumes on vikas.kapoor2@hcltech.com

Walk-in Drive Details Here: