Genpact Walk-in Drive For Freshers
Genpact is conducting a walk-in drive for the position of Customer Service – Voice On November 11th, 2025 in Hyderabad. This opportunity is open to candidates with 0 – 3 years of experience and requires a Any Graduate or a related qualification. Genpact Walk-in Drive About more details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
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Company Name: Genpact
Job Role: Customer Service – Voice
Experience: 0 – 3 Years
Qualifications: Any Graduate (Except Law / Diploma is eligible)
Job Location: Hyderabad
Salary: Not Disclosed
Job Description:
Genpact Walk-in drive for Customer service: Voice roles|| Hyderabad location on 11th November 2025 ( Candidate should be able to speak/read/understand both Hindi and English language )
- Timings: 11:30 AM – 1:00 PM
- Graduation: Any grad except law/diploma is eligible
- Experience: 0 to 3 yrs (previous exp. in voice roles)
- Work location: Hyderabad (Only work from office)
- Languages known: Hindi+English
- Shifts: Flexible with any shift
- Mandatory documents to carry: 2 Passport size photographs (One photograph to be pasted on resume), 2 copy of resume, Original Aadhar card
Responsibilities:
- Respond to customer queries and customer’s concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
Qualifications we seek in you
Minimum Qualifications:
- Graduate (Any Discipline except Law/diploma)
- Freshers are eligible (Undergraduates/pursuing/result awaited candidates are not eligible)
- Candidates upto 3-year experience in voice process are eligible
Preferred Qualifications:
- Effective probing skills and analyzing / understanding skills
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
Note: Please carry below documents with you:
- 3 copies of updated resume
- 3 Passport size photographs
- Original Aadhar card
- 2 copies of Aadhar card
- Pay-slip (if applicable)