Genpact is conducting a walk-in drive for Freshers/Exp as Customer Service Executive Positions in Noida, Gurugram, Delhi / NCR Locations. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Company Name: Genpact
Job Role: Customer Service Executive
Experience: 0 – 3 Years
Qualifications: Any Graduates
Job Location: Noida, Gurugram, Delhi / NCR
Salary: Not Disclosed
Job Description:
Responsibilities
- Respond to customer queries and customer concerns
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Minimum qualifications
- Graduate (Any Discipline)
- Freshers are eligible.
- Candidates with previous exp. in voice process are also eligible (1-3 years)
Preferred qualifications
- Previous experience in a customer service role (voice)
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
Walk-in Drive Details Here:
Interview Date: 16th May 2026
Interview Time: 11:00 AM – 3:00 PM
Venue Details:
Genpact,
Plot No: 22B,
Oswal buildings, Udyog Vihar,
Sector 18, Gurugram,
Haryana 122015, India.
About Genpact Company:
Genpact (NYSE: G) is a global professional services firm specializing in AI-driven technology, digital operations, and analytics, with over 140,000 employees in 30+ countries. Founded in 1997 as a GE unit, it became independent in 2005 and now focuses on AI-enabled transformation for clients in banking, finance, insurance, healthcare, and consumer goods.