Genpact Virtual Drive For Freshers

Genpact is conducting a Virtual Drive for the role of Customer Service Associate on June 11th, 2025, in Ahmedabad. This opportunity is specifically designed for freshers with 0 years of experience and is open to candidates holding any graduate degree or a related qualification. The role involves interacting with customers, addressing their queries and concerns, and ensuring high levels of customer satisfaction. Candidates will need to understand client processes and policies, provide support for account-related queries, and maintain excellent communication throughout. A strong grasp of English and Hindi, both spoken and written, is mandatory. This virtual drive offers fresh graduates a chance to begin their careers with Genpact, a global leader in business process management, known for its dynamic work culture and focus on innovation. For further details, including the virtual meeting link, interview schedule, and additional instructions, candidates are advised to refer to the official communication or designated contact channel.

Company Name : Genpact

Experience : 0 Years

Qualifications : Any Graduate ( Except Law)

Job Location : Ahmedabad

Salary : Not Disclosed

Job Description :

Mega Virtual Drive for Customer Service roles -English+ Hindi Language on 11th June 2025 (Wednesday) || Ahmedabad Location

• Date: 11-June-2025 (Wednesday)
• MS Teams meeting ID: 467 351 668 256 9
• MS Teams Passcode: Mh2qs6y3
• Time: 12:00 PM – 1:00 PM
• Job Location: Ahmedabad (Work from office)
• Languages Known: Hindi + English
• Shifts: Flexible with any shift

🔹 Responsibilities:

• Respond promptly and professionally to customer queries and concerns.

• Support data collection efforts to assist in account recovery for end users.

• Maintain a thorough understanding of client processes and policies.

• Accurately reproduce customer issues and escalate product bugs when necessary.

• Deliver outstanding customer service experiences.

• Exhibit strong critical thinking and analytical skills.

• Demonstrate a solid work ethic and the ability to work independently or as part of a collaborative team.

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🔹 Qualifications We Seek in You

Minimum Qualifications :

• Graduate in any discipline (excluding Law)

• Only Freshers are eligible to apply

• Fluency in English and Hindi is mandatory

🔹 Preferred Qualifications:

• Effective probing and analytical skills

• Customer-centric approach with a problem-solving mindset

• Strong proficiency in written English with a neutral English accent

• Flexibility to work on a rotational schedule, including weekend shifts

🔹 Why Join Genpact?

• Be a transformation leader
  Work at the forefront of AI, automation, and digital innovation.

• Make an impact
  Drive change for global enterprises and solve real-world business challenges.

• Accelerate your career
  Gain hands-on experience, mentorship, and continuous learning opportunities.

• Work with the best
  Join a global team of 140,000+ bold thinkers and problem-solvers.

• Thrive in a values-driven culture
  A foundation of integrity and inclusion powered by courage, curiosity, and incisiveness, where your ideas fuel progress.

Walk-in Drive Details Here: 

Interview Date : 11th June 2025
Interview Time : 12:00 PM to 01:00 PM
Venue Details:
MS Teams meeting ID: 467 351 668 256 9
MS Teams Passcode: Mh2qs6y3
For More information about the Genpact Virtual Drive For Freshers, Visit this Page and Follow our www.freshersindia.in Website Regularly.