Cognizant is conducting a walk-in drive for Process Executive Positions in Hyderabad, Bangalore Locations. This opportunity is open fresher & experience candidates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Company Name: Cognizant
Job Role: Process Executive
Experience: 1 – 7 Years
Qualifications: B.Com/M.Com/MBA
Job Location: Hyderabad, Bangalore
Salary: Best in Industry
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Job Description: Hyderabad
Key Responsibilities:
- Response, diagnosis, resolution and tracking by email, chat and social media of customer support queries.
- Maintain response and resolution speed as defined by SLOs.
- Keep high customer satisfaction scores and follow quality standards in 90% of cases.
- Handle escalations raised by customers and partners.
- Handle consults from the lower tier to assist in case resolution.
- Flexibility to work across night shifts
- Ability to work in a rich diverse environment, handle cultural and language differences and an effective communicator
- Only international Customer support Experience
Key Skills and Experience:
- Strong Communication Skills
- Strong sense of business ownership, personable accountability, and customer focus.
- Works well independently and cross functionally with other teams.
- Drive to go beyond just solving the issue, find the root cause and propose preventative steps.
- Ability to understand processes and how different pieces of a large process puzzle fit together.
- Determination to continuously work to achieve team KPIs which often change.
- Capacity to research using internal knowledge bases and documentation.
- Aptitude to think critically and work through ambiguity.
Job Description: Bangalore
- Handle Commercial Loan Operations Corporate & Syndicated Loans
- Manage end-to-end loan lifecycle (Origination to Closure)
- Work with Capital Markets / Wholesale Lending teams
- Ensure accuracy in loan documentation & servicing
- Coordinate with stakeholders and ensure compliance
Required Skills:
- Corporate & Syndicated Lending knowledge
- Wholesale Lending / Commercial Credit experience
- Loan Origination & Servicing systems (LoanIQ preferred)
- Capital Markets Operations understanding
- Strong communication & multitasking skills
Desired Skills:
- Advanced MS Excel
- Six Sigma / Quality tools knowledge
- Coaching & mentoring skills
Walk-in Drive Details Here:
Interview Date: 13th June 2026
Interview Time: 10:00 AM – 1:00 PM
Venue Details:
Hyderabad Venue:
Cognizant Office Building 12A,
Raheja Mindspace IT Park,
Mindspace Madhapur Rd, HITEC City,
Hyderabad, Telangana 500081.
Contact – Sharath Kumar
Bangalore Venue:
Cognizant Office,
Bangalore.
About Cognizant Company:
Cognizant Technology Solutions is an American multinational information technology services and consulting company that helps businesses modernize technology and transform processes. Founded in 1994, it is headquartered in Teaneck, New Jersey, and offers services in areas like AI, digital engineering, cloud, and cybersecurity across various industries such as healthcare, finance, and manufacturing. Cognizant is a service-based company that works with clients to improve their technology and experiences.