Cognizant is conducting a walk-in drive for Process Executive Positions in Hyderabad Location. This opportunity is open fresher & experience candidates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Company Name: Cognizant
Job Role: Process Executive
Experience: 0 Years
Qualifications: Any Graduate
Job Location: Hyderabad
Salary: Best in Industry
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Job Description:
- Personal laptops, tablets, or other electronic devices are not permitted during the interview process.
- Please carry a mobile charger, as the assessment and interview process may extend throughout the day.
- We are hiring fresh graduates for a Customer Support Voice Process role and are looking for candidates with outstanding verbal communication skills and a customer-centric mindset.
- Applicants must be Graduates or Postgraduates. Candidates currently pursuing any degree, certification, or educational program will not be considered.
- The role operates in a 24×7 work environment, primarily supporting US customers, and requires flexibility to work in rotational shifts and rotational week-offs.
- Candidates who are available to join immediately are highly encouraged to apply, as immediate availability will be considered a strong advantage.
Candidates Must Bring:
- Two copies of their updated resume.
- A valid Government-issued photo ID proof.
- Original and photocopies of educational certificates and marksheets.
Key Responsibilities:
- Handle inbound and/or outbound customer calls in a professional manner.
- Communicate clearly, confidently, and effectively with customers in English.
- Understand customer concerns and provide timely resolutions.
- Deliver exceptional customer service while ensuring customer satisfaction.
- Accurately document customer interactions and maintain records in the system.
- Meet quality, productivity, and process performance targets.
- Adhere to company policies, procedures, and compliance requirements.
Eligibility Criteria:
- Freshers Opportunity.
- Any prior internship, customer service exposure, or BPO experience will be an added advantage.
- Experience in Content Moderation will be considered a plus.
- Excellent spoken English is mandatory.
- Strong verbal communication, listening, and interpersonal skills.
- Ability to engage in fluent and professional conversations with customers.
- Customer-focused mindset with strong problem-solving abilities.
- Basic computer knowledge and willingness to learn.
Mandatory Eligibility Requirements:
- Applicants must have completed their Graduation or Postgraduation.
- Candidates should possess all educational documents, including marksheets and degree/provisional certificates.
- Applicants must be willing to participate in background verification and document validation processes.
- Candidates should be comfortable working in rotational shifts, including night shifts.
Preferred Candidate Profile:
- Excellent verbal communication and presentation skills.
- Strong customer service orientation.
- Professional attitude and positive work ethic.
- Quick learner with a willingness to adapt to new processes and technologies.
- Ability to build rapport and maintain positive customer interactions.
- Strong team player with the ability to work in a fast-paced environment.
- Demonstrates reliability, accountability, and a customer-first mindset.
Walk-in Drive Details Here:
Interview Date: 30th July 2026
Interview Time: 9:00 AM – 11:00 AM
Venue Details:
Cognizant office,
GAR Infobahn Tower 5,
Shanthinagar Rd, Kokapet,
Hyderabad, Telangana 500075.
About Cognizant Company:
Cognizant Technology Solutions is an American multinational information technology services and consulting company that helps businesses modernize technology and transform processes. Founded in 1994, it is headquartered in Teaneck, New Jersey, and offers services in areas like AI, digital engineering, cloud, and cybersecurity across various industries such as healthcare, finance, and manufacturing. Cognizant is a service-based company that works with clients to improve their technology and experiences.