Cognizant Walk-in Drive For Freshers

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Cognizant is conducting a walk-in drive for the position of Customer Associate On April 24th, 2025 in Hyderabad. This opportunity is open to candidates with 0 years of experience and requires a Any Graduate or a related qualification. Cognizant Walk-in Drive For Freshers About more details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.

Cognizant Walk-in Drive For Freshers

Company Name : Cognizant

Job Role : Customer Associate

Experience : 0 Years

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Qualifications :Β Any Graduate

Job Location : Hyderabad

Salary : Not Disclosed

Job Description :

Job Expectations :

  • Excellent communication and interpersonal skills
  • Proficient in writing, reading and speaking English & Hindi
  • Proficient in using computers and MS Office
  • Able to type 30 words per minute in the preferred language
  • Fair knowledge of navigation on Google Maps and Geography
  • Able to work in different shifts depending on business requirements
  • Good in applying theoretical knowledge into practice and make sound decisions based on predefined policies
  • Follow all compliance and security measures related to client data
  • Ensure process guidelines are followed and met as documented
  • Meet client metrics & related issues on time with highest quality, stay up to date with the process knowledge/changes. Refer to knowledge updates/repositories to effectively process transactions.
  • Adhere to process quality metrics and strive to exceed the daily/monthly/annual quality & productivity targets.

Job Details :

  • Moderate the content and ensure the required accuracy is maintained.
  • Complete the given assignments within the defined SLA/TAT
  • Work and understand metrics to manage performance independently
  • Make the correct decisions to ensure accurate information is updated on the front-end.
  • Focus on achieving 100% user satisfaction and ensure zero client escalations.

Skills Required :

  • Excellent command over communication skills and strong command over the local language/ language off support in the region (English & Hindi)
  • Excellent customer service skills.
  • Willing to work in a shift based work schedule
  • Sound judgment while moderating the content
  • Effectively communicate his/her thoughts in a well-organized manner
  • Should be on par with CEFR C1 quality in English, and be fluent in conversant + written English/Arabic

Walk-in Drive Details Here:Β 

Interview Date : 24th April 2025
Interview Time : 10:00 AM to 12:00 PM
Venue Details:
Cognizant Technology Solutions, Plot No 24, 26,
Financial District, Nanakram Guda Village,
Manikonda, Gachibowli, Hyderabad, Telangana 500032
Contact Person : Koojitha
For More information about the Cognizant Walk-in Drive For Freshers, Visit this Page and Follow our www.freshersindia.in Website Regularly.
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