Accenture Walk-in Drive for Graduates in Multiple Locations – Accenture Interviews

Company Name: Accenture

• You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query.
• Handling escalations and complaints of the dissatisfied customers & giving best resolutions.
• You will also be responsible for closing the fault and complaints within SLAs. A transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.

What are we looking for

• Adaptable and flexible
• Problem-solving skills
• Ability to perform under pressure
• Agility for quick learning
• Results orientation

Roles and Responsibilities:

• In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
• Your expected interactions are within your own team and direct supervisor
• You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
• The decisions that you make would impact your own work
• You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
• Please note that this role may require you to work in rotational shifts

Education Qualifications – Graduate can only apply

Experience – 0-6 months experience in International Voice

Job Description: Bangalore

Role: Human Resource

Exp: 1 – 6 Years

We are looking for candidate from 1 to 6 years of Experience in the below mentioned skills.

Employee Data Management:

• This role provides client services for Employee & Org Data Mgmt which may include from hire to retire services.
• business experience with Employee & Org data Mgmt background.
• Knowledge of Employee & Org data Mgmt Processes ( New Hires, Exit, Job Changes etc).

Compensation Administration:

• Process employee tickets and service requests related to compensation changes, benefits enrollment, and policy queries via HR systems and ticketing platforms (e.g., Workday, ServiceNow)
• Support execution of salary adjustments, promotions, bonuses, and incentive payouts in line with company policies.
• Maintain accurate and up-to-date HR records, including compensation structures and benefits data.

Case Management:

• Manage Process-Related Queries: Proactively handle all process-related inquiries, seeking guidance from the leads or tenured subject matter experts (SMEs) when facing complex issues. Ensure that all communications, both written and verbal, are clear, professional, and of high quality.
• Data Entry and Service Request Management: Efficiently enter data into HR1S and handle service requests via the Oracle Helpdesk system as and when needed, ensuring accuracy and timely resolution. Provide support and manage requests in a structured and organized manner
• Work Accuracy and Review: Double-check all completed work before submission to ensure it meets the required standards. This is to ensures that transactions or Service request is error-free, resulting into client satisfaction

Note: – Candidate should be flexible to work with US shifts and 5 days Work from office

Job Description: Mumbai

Role: Recruitment & Talent Acquisition

Exp: 2 – 7 Years

Role & responsibilities:

• CL 8/9: Looking for candidates with experience in US recruitment, along with strong people management, client management, stakeholder management, and SLA management skills.
• CL 10: Looking for candidates with 5+ years of experience. US recruitment experience is mandatory.
• CL 11: Looking for candidates with end-to-end Talent Acquisition experience, from sourcing to onboarding. Any International recruitment experience is mandatory.
• CL 12: Looking for candidates with end-to-end Talent Acquisition experience, from sourcing to onboarding. Any International recruitment experience is mandatory.

Walk-in Drive Details Here: